WHAT ELSE YOU NEED TO KNOW :

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum: $54,375.00 USD
Maximum: $95,000.00 USD

EMPLOYER RIGHTS:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

• Functions as the main contact person for technical support and troubleshooting.
• Provides both desk-side and remote support to end-users.
• Manages the distribution and maintenance of mobile devices such as smart phones and tablets, to include operating system and application updates, as well as mobile device management on these devices.
• Administers VOIP phones and voicemail.
• Manages software to include downloads and licenses.
• Procures miscellaneous IT items such as memory, printers, cables, monitors, etc.
• Responsible for ensuring that the endpoint encryption process is implemented for all applicable endpoints.
• Posts technical articles to assist associate populace (e.g., “Tips and Tricks")
• Responsible for the setup and configuration of multi-function and network printers.
• Interacts with vendors for troubleshooting, maintenance contracts, and new services. Ensures that warranty terms are tracked for endpoint maintenance