Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

ACCOUNTABILITIES:

• Provide technical knowledge of assigned projects, including key understanding of various manufacturing techniques, knowledge of related ingredients and properties in multiple applications, knowledge of process variables that could impact final product and an understanding of applicable industry standards and regulatory requirements.
• Provide proficient insight to conduct detailed vendor and product risk assessment throughout the projects to ensure that all risks to the performance of the product from a quality and food safety perspective are considered, providing recommendations to attain an elevated level of compliance.
• Work with Sourcing, Product Developers, and vendors through all stages of the process, from vendor onboarding to product processing and manufacturing, ensuring shared product specifications are technically sound, accurate and comprehensive.
• Drive continuous improvement initiatives with vendors focused on product quality
• Work with vendor partners to conduct appropriate shelf life, allergen review, travel testing, and other applicable validation studies to assess risk mitigations
• With our Product Developers attend production events and/or conduct sample evaluation to ensure product quality consistency, sensory and adherence to specs and determination of vendors capability of a successful launch
• Act with pace and efficiency during investigations and ensure timely resolution of customer complaints, trends and non-conformances ensuring that root cause analysis and corrective/preventative actions are implemented.
• Utilize relevant Quality SAP and other platforms and systems for all processes and documentation
• Ability to demonstrate and apply knowledge and technical skills within the business and with our vendor partners to ensure business objectives are achieved

ROLE MANDATE:

All our Loblaw control brands make us proud because they follow our philosophy of taking something good and making it better – and that is what our customers expect when they shop in our stores! It has been true since the introduction of The Decadent Chocolate Chip Cookie, and it is still true today, with our PC Blue Menu and PC Organics products.
This exciting position is accountable for a combination of both vendor and product quality management and forms an integral part of our quality assurance teams. The role works collaboratively with control brand product development and management teams, vendors, and other business partners, including close working with our sourcing team in supporting our strategic objectives through ensuring successful product launches through adherence to our defined programs and operating standards. The role is the technical expert in ensuring product compliance and adherence to specification.

ROLE REQUIREMENTS:

• University education in food science or other applicable degree
• 4-7 years related work experience in a food manufacturing environment in a quality leadership role.
• Solid understanding of HACCP, GFSI Benchmarked Standards, Quality Management Systems and Canadian Regulations and their application in the food industry.
• Strong critical thinking skills, ability to make risk based and data driven decisions and identify root cause and determine corrective actions when necessary
• Strong interpersonal and communication skills to effectively engage will all levels and team members with minimal direction.
• Result oriented, passionate about business needs
• Highly organized with a strong focus on detail and accuracy
• Able to work effectively as an individual with minimal supervision and within the broader project teams
• Effective prioritisation and ability run multiple projects, tasks, and timelines.
• Experience with SAP QM, QIM and BI would be an asset
• Some travel may be required for the role, project dependent, which may be local, national, and international. Requires occasional use of personal vehicle.

Key Measures (Performance indicators):

• Achieving project timelines and outcomes
• Process Performance Metrics
• Meeting Quality Assurance Objectives
• Dashboard Key Performance Indicators

At Loblaw, we respect the environment, source products with integrity and make a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers.
Loblaw recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization.
Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.