Key Responsibilities

SAP S/4HANA Platform Operations

• Own platform health, reliability, availability, and system performance.
• Lead root cause analysis of complex technical issues.
• Establish platform standards, procedures, and operational best practices.
• Drive automation and operational efficiency improvements.
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SAP Upgrades & Lifecycle Management

• Lead S/4HANA release upgrades, support package implementation, kernel upgrades, and platform maintenance activities.
• Develop upgrade strategies and technical migration plans.
• Conduct impact assessments and risk mitigation planning.
• Ensure platform supportability and vendor compliance.
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Cloud, Infrastructure & Disaster Recovery

• Lead disaster recovery planning, testing, and validation activities.
• Support infrastructure modernization initiatives across AWS, Azure, and SAP landscapes.
• Ensure adherence to resiliency and recovery objectives.
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Vendor & Stakeholder Management

• Act as senior technical liaison with SAP and strategic vendors.
• Provide technical leadership to project teams and delivery partners.
• Influence enterprise architecture decisions and technology roadmaps.
• Mentor junior Basis, Security, and Platform specialists.
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