ABOUT LUMEN

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

THE ROLE

The Sr. Security Sales Specialist is responsible for the coordination and strategy on assigned key account(s). Responsible for the overall development and implementation of the account plan. Identifies and develops Security services portfolio product sales opportunities (SASE, DDoS Mitigation, Threat Intelligence, Professional Services, and other Security services as developed), provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.

THE MAIN RESPONSIBILITIES

• Support the Sales teams to ensure that they have the right level of engagement and support
• Interface to the product organization, to capture customer input on areas of improvement that is needed to drive greater adoption of Lumen services.
• Utilizes functional uses cases across, NAO, Product, Sales, IT and Finance, establishes the vision and strategic direction for assigned units, and leads the development and implementation of strategic plans, process, and organizational initiatives.
• Maintains collaborative relationships with key departments in the Company to align strategies and coordinate tactics cross-functionally within NA Operations. Develops and manages relationships with acquired and/or existing customers to attain additional business and retain existing revenue.
• Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.
• Learns and develops further knowledge of new technologies and selling points which includes enhancing expertise in the company’s entire product suite.
• Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.