JOB TITLE: SR. STAFF EXPERIENCE DESIGNER

Location: Remote, United States
Duration: 4 month contract with potential to extend- 40 hours/weekly
Role Overview:
This job involves leading complex projects that enhance user experiences across various platforms. They participate in problem resolution by applying functional expertise and industry knowledge, developing methods for new assignments to improve processes.

Responsibilities include:

• Collaborating with teams to implement global process improvements based on user insights and mentoring junior team members in user-centered design practices.
• Develop and articulate clear objectives in enhancing user and customer experiences that deliver results and meet organizational goals
• Influence decision-making at the senior leadership level
• Perform the most highly complex digital and physical products and services using domain knowledge and extensive business expertise
• Develop and deliver innovative strategies that benefit customers and product users
• Lead major business projects which impact the Experience Design job family
• Design, evaluate, and select process, product, and service improvements based on thorough understanding of user and customer needs and industry trends
• Mentor and guide junior team members in user-centered design practices.

Qualifications:

• Minimum of 12 years of relevant work experience
• Bachelor’s degree or equivalent experience

• Collaborating with teams to implement global process improvements based on user insights and mentoring junior team members in user-centered design practices.
• Develop and articulate clear objectives in enhancing user and customer experiences that deliver results and meet organizational goals
• Influence decision-making at the senior leadership level
• Perform the most highly complex digital and physical products and services using domain knowledge and extensive business expertise
• Develop and deliver innovative strategies that benefit customers and product users
• Lead major business projects which impact the Experience Design job family
• Design, evaluate, and select process, product, and service improvements based on thorough understanding of user and customer needs and industry trends
• Mentor and guide junior team members in user-centered design practices