DESCRIPTION

Hi - We’re AppFolio
We’re innovators, changemakers, and collaborators. We’re more than just a software company – we’re pioneers in cloud and AI who deliver magical experiences that make our customers’ lives easier. We’re revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating.
We’re looking for a dynamic and experienced Business Systems Product Owner to play a critical role in leading and scaling our operations to support our continued growth. This is a high-impact role reporting to the Vice President, Enterprise Applications where you will be responsible for the strategy, execution, and ongoing optimization of our core Finance & Accounting systems and data.

QUALIFICATIONS:

• Bachelor’s degree in Business, Technology, or a related field.
• 10+ years experience as a Product Owner, Program Manager or Solution Delivery Lead for Finance/Accounting systems.
• Strong understanding of finance and accounting business processes, preferably in a high-growth SaaS environment with annual recurring revenue of $1B+.
• Deep experience with NetSuite Financial Management modules (NetSuite Advanced Financials, Electronic Bank Payments, Fixed Assets Management, Multi-Book accounting, OneWorld).
• Deep experience with Zuora Billing and Revenue Recognition experience or quote-to-cash experience with similar applications.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving skills.
• Demonstrated ability to build trust and credibility with business partners.
• Experience as a change agent, driving transformation and improvement within organizations.
• Passion for building high-performing, agile teams and delivering exceptional results
• Experience with Agile methodologies.

PREFERRED QUALIFICATIONS

• Coupa application experience or strong understanding of procurement processes and best practices
• Docusign CLM experience or strong understanding of Contract Lifecycle Management processes and best practices

ABOUT THE ROLE:

We are seeking a strategic and results-oriented Finance Systems Product Owner to lead the enhancement of our Finance and Accounting technology landscape. In this pivotal role, you will partner closely with Finance leadership to drive systems and data initiatives that support scalable growth, operational efficiency, and informed decision-making. You will own the roadmap for finance technology projects, ensuring alignment with business goals and timely execution. Acting as the voice of the Finance organization within business systems, you will translate financial requirements into robust, high-impact solutions that enable financial insight, compliance, and revenue optimization.

RESPONSIBILITIES:

• Strategic Alignment: Understands and communicates company and customer goals, connecting them directly to the work of the team(s). Acts as the bridge between business leaders, stakeholders, and the development team to ensure alignment and shared vision.
• Product Vision & Roadmap Ownership: Develop and maintain a business-aligned, forward-looking product roadmap for Finance/Accounting systems. Collaborate with business leads to validate that the roadmap will deliver desired business outcomes. Communicate the product vision effectively to the development team.
• Prioritization & Execution: Organize and prioritize the product backlog based on business value and urgency. Provide timely decisions on trade-offs, scope changes, and competing priorities. Define clear objectives and success metrics for each sprint or release. Unblock the team by removing barriers to successful delivery and managing distractions.
• Voice of the Customer: Act as the primary liaison and consultative partner for Finance, anticipating their needs and advocating for solutions that address their challenges. Become a trusted advisor, deeply understanding their workflows and pain points.
• Collaboration & Communication: Manage cross-functional dependencies and collaboration. Ensure timely and transparent communication to teams and stakeholders, tailoring your message to a wide variety of audiences. Drive the team to continuously improve.
• Product Delivery & Validation: Ensure the product vision is understood by the development team. Validate completed work to ensure it aligns with expectations and meets quality standards. Lead backlog prioritization, refinement, and planning sessions.
• Change Management & Enablement: Develop and execute change management and enablement plans for new system implementations and process improvements, ensuring smooth transitions and user adoption within the Finance organization.
• Domain Expertise: Develop and maintain deep expertise in the business, systems, and processes related to Finance. Not just understand best-in-class, but know how to achieve it.