Description
Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”
Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.
As a remote-first company, this position can sit in Plano, TX or remote in the US.
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Alkami is seeking a Senior Staff Software Engineer to join our Engineering team. We’re looking for dynamic and innovative individuals ready to lead and contribute to computer software systems, playing a pivotal role in the design process from inception to completion. The team mainly utilizes C#/.NET for backend development and Vue.js for frontend with some legacy projects in Ext.js. Strong proficiency in C# is highly desired.
As a Senior Staff Software Engineer at Alkami, you’ll showcase profound technical domain expertise within our company, encompassing apps, services, systems, and frameworks. You’ll be a key strategic player, deeply involved in maintaining product features, elevating our capabilities in AWS development, handling on-call escalations, and efficiently triaging and resolving issues to ensure seamless operations.
This role offers an exciting opportunity to drive innovation and shape the future of digital banking solutions. If you’re passionate about leveraging your skills to make a significant impact in the fintech industry, then we invite you to join our team and be part of our journey toward excellence.

Key Responsibilities & Duties:

• Lead the out of OLA bug portfolio prioritization along with other engineering leaders and their teams to help set the strategy and build OLA compliance road map for the teams
• Lead the analysis of Production escape defects and formulate strategy for bug burn down and reduction of Escape defects.
• Help prevent and investigate production issues
• Deliver highly scalable, available, and fault-tolerant production applications.
• Build architecture design, influence product roadmap, and take ownership and responsibility over new projects
• Lead code/design reviews to ensure smooth daily operations and accurate planning
• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional applications
• Identify bottlenecks in systems and optimize performance
• Lead developers, work with designers and product owners to identify new features
• Manage cutting-edge technologies to improve legacy applications
• Gather and address technical and design requirements
• Set up and maintain environment configurations and monitor system health
• Provide training and support to internal teams
• Contribute as a Technical Team Lead by mentoring others, lead sprint planning, delegating work and assignments to team members and participate in project planning
• Introduce and enhance tools to allow greater automation and operability of services
• Interface with customers and other business stakeholders to effectively deliver software products that meet their needs
• Establish and maintain standards for the engineering organization
• Respond promptly to on-call incidents, including troubleshooting and resolving critical disruptions to ensure minimal downtime

Qualifications:

• 12+ years of in software development related experience; or 8 years and an advanced degree
• Masters in computer science or related field
• Exceptional programming skills in an object-oriented language such as Java or C#, with proven work experience as a full stack developer
• Exceptional experience working with modern Javascript frameworks like React and Angular, HTML, and CSS
• Experience with mobile application development, using Native SDK or cross platform like Flutter
• In-depth understanding of the entire software development process (design, development and deployment)
• Exceptional experience developing and deploying applications for Cloud Native Infrastructure
• Experience building applications in microservices architecture with API-first mindset.
• Collaborates effectively within the agile framework with a problem-solving attitude and willing to take a variety of approaches
• Excellent analytical and time management skills, with a proven ability to deliver cross-organization impact independently
• Advanced experience building and deploying applications using Kubernetes
• Advanced experience in Open telemetry
• Proven ability to work cross-functionally, experience with planning and leading complicated technical projects that work with several teams within the company.
• Exceptional written and verbal communication skills, with demonstrated experience providing technical input
• Ability to participate in on call rotation
• Minimum of 2 years experience in FinTech, BankTech or the Banking industry is required.

Desired Skills:

• Experience working with SaaS offerings in the technology and financial industries
• Experience building and deploying applications on Amazon Web Services
• Origination: Digital Account opening, Loan origination systems, KYC and onboarding
• Card Management
• Payments: ACH, NACHA, RTP and Wires
• Fraud systems
• Cores

Cool Things to Know
Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.
Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.
Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.
The Important Stuff
Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

• Lead the out of OLA bug portfolio prioritization along with other engineering leaders and their teams to help set the strategy and build OLA compliance road map for the teams
• Lead the analysis of Production escape defects and formulate strategy for bug burn down and reduction of Escape defects.
• Help prevent and investigate production issues
• Deliver highly scalable, available, and fault-tolerant production applications.
• Build architecture design, influence product roadmap, and take ownership and responsibility over new projects
• Lead code/design reviews to ensure smooth daily operations and accurate planning
• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional applications
• Identify bottlenecks in systems and optimize performance
• Lead developers, work with designers and product owners to identify new features
• Manage cutting-edge technologies to improve legacy applications
• Gather and address technical and design requirements
• Set up and maintain environment configurations and monitor system health
• Provide training and support to internal teams
• Contribute as a Technical Team Lead by mentoring others, lead sprint planning, delegating work and assignments to team members and participate in project planning
• Introduce and enhance tools to allow greater automation and operability of services
• Interface with customers and other business stakeholders to effectively deliver software products that meet their needs
• Establish and maintain standards for the engineering organization
• Respond promptly to on-call incidents, including troubleshooting and resolving critical disruptions to ensure minimal downtim