Sr Supervisor, Product Complaint at Boston Scientific Corporation Malaysia
, , Costa Rica -
Full Time


Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Complaint Management, Regulatory Reporting, Quality Assurance, Employee Training, Trend Analysis, Project Management, Cross Functional Collaboration, Six Sigma, APQP, Medical Safety, Device Tracking, Clinical, Regulatory, Feedback, Complaint Process, Post Market Quality

Industry

Medical Equipment Manufacturing

Description
Manage various areas of complaint management including operations related metrics, regulatory reporting, quality of complaint records, providing feedback to global PMQA for procedure updates, employee training. Participate in Product Complaint Trend Analysis Reviews, & Complaint board meetings. Leads or is a member of various projects on a global or divisional level as part of the post market quality team. Provides expertise in the area of Regulatory Reports and the complaint process as a whole. Interaction with other departments related to complaint adverse events including Clinical, Regulatory, Med Safety and Marketing/Sales. Liaison between key cross functional teams that work with CMC such as CIS, Medical Safety, Device Tracking. Licenciature degree in Chemical, Industrial, Electronic, Biotechnology, Electromechanical Engineering or Related Field. At least 5 years of experience in similar position. English Level desired: 80-89%. Desired knowledge: ASQ Certified (CQE, SSGB). Knowledge of Six Sigma APQP or similar tools
Responsibilities
Manage various areas of complaint management including operations related metrics and regulatory reporting. Participate in Product Complaint Trend Analysis Reviews and lead projects as part of the post market quality team.
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