SKILLS & EXPERIENCE

• 5+ years of experience related to supply chain management / vendor management / project management or similar role, ideally with exposure to Intellectual Property industry.
• Ability to take ownership of complex projects and/or initiatives, manage these independently, asking for guidance/support when required.
• Great communication skills, both spoken and written, along with a positive personality.
• Process and results-oriented.
• Fluency in English, both spoken and written.
• Advanced proficiency in MS Office (Excel, Word, Outlook, PowerPoint) - e.g. VLOOKUPs.
• Ability to stay organized and prioritize while engaged on multiple projects at once.
• Ability to work with data, analyse it and draw relevant conclusions / provide recommendations and reports.

• Act as an experienced supply chain specialist providing IP solutions to our internal teams responsible for client delivery.
• Analyze current and future needs on the assigned account or group of IP accounts and build and/or manage customized supply chain solutions with our existing database of IP global partners.
• Support agent benchmarking through market analysis, strategies and tactics in order to optimize resource cost, utilization, quality, and capacity, enabling a talent pipeline to meet current and future IP business needs.
• Work closely with other internal teams as applicable and keep all information accurate and up-to-date at all times.
• Ensure we keep good relationships with both internal stakeholders and suppliers working on the program you support.
• Provide support to suppliers with client-specific issues and/or processes.
• Proactively flag any risks or potential improvements to our existing workflows and processes, including creation of risk mitigation and/or improvement plans and their implementation
• Provide training and/or guidance to other team members and oversee resourcing on assigned projects including deliverables of other team members.
• Account-specific supplier performance management