Sr Surgical Coordinator, Neurosurgery (Hyannis) at Cape Cod Healthcare

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Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Scheduling, Customer Service, Communication Skills, Interpersonal Skills, Medical Office Experience, Electronic Medical Records, MS Office, Medical Terminology, Typing Skills, Insurance Verification, Patient Check-in, Patient Check-out, Surgical Authorizations, Process Improvement, Training, Scheduling, Billing

Industry

Hospitals and Health Care

Description

· Schedule surgical appointments for the practice · Obtain reports of lab work, X-ray, EKG reports by primary care doctor, cardiologist, etc. and fax to the appropriate facilities · Obtain surgical authorizations in accordance with insurance company guidelines to ensure proper financial clearance · Communicate with referring providers regarding scheduling and completion of surgeries · Check-in and check-out patients as needed; responsibilities will include verifying and obtaining insurance and demographic information, collecting co-payments, and scheduling follow-up appointments · Answers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record · Demonstrate the ability to adjust to unexpected changes to assure that all responsibilities /duties are met during absences or increased patient volumes. · Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests · Maintains confidentiality regarding patient information in accordance to HIPAA regulations · Ability to float to other MACC practices when required · Perform other work-related duties and activities as assigned or requested · Assist with billing and scheduling workflow optimization and process improvement · Assist with management of recalls for procedures · Oversee daily mail operations for all incoming mail from Payers · Responsible for training employees-New and existing · Float to front desk for coverage when needed · Responsible for covering the office in the absence of Practice Manager · Opens blocks to physician schedules as needed · Resource for other surgical schedulers within specialty · Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers · Ability to read, write and communicate in English · High school graduate or equivalent · At least one (1) year of experience with medical scheduling · Experience in a medical office setting with at least one (1) year experience · Demonstrated excellence in providing customer service · Strong communication and interpersonal skills · At least one (1) year experience with current office technology, proficient with medical computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferred · Medical Terminology knowledge preferred · Typing skills at 30 WPM preferred

Responsibilities

The Sr Surgical Coordinator is responsible for scheduling surgical appointments, obtaining necessary reports, and ensuring financial clearance through insurance authorizations. Additional duties include patient check-in and check-out, managing communications with referring providers, and assisting with workflow optimization.