Sr Surveillance Agent at PENN Entertainment Inc

Grantville, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

19.0

Posted On

31 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clandestine Monitoring, Cashier Cage Operations, Automated Machine Surveillance, Count Room Processes, Cash Movement Tracking, Table Games Surveillance, Poker Room Surveillance, Equipment Storage Surveillance, Video Recording, Incident Reporting, CCTV Monitoring, Compliance, Chain of Custody, Computer Programs Proficiency, Microsoft Office Proficiency, Cheating Detection

Industry

Gambling Facilities and Casinos

Description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. The clandestine monitoring of the: - Gaming conducted at the slot machines. - Operations conducted at and in the Cashiers' Cage and any satellite Cage. - Operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines, and automated teller machines. - Count processes conducted in the Count Room. - Movement of cash and slot cash storage boxes. - Entrances and exits to the licensed facility, the Gaming Floor, and the Count Room. - Gaming conducted at the table games. - Surveillance of the operation of any satellite Cage or Poker Room Cage. - Surveillance of the storage areas used for the storage of chips, plaques, cards, dice, Sic Bo shakers, Pai Gow tiles, and other equipment used to conduct table games. - The video recording of movements of table games boxes. - Recording questionable activity for review and possible use as evidence in court. - Preparation of daily logs and complete incident reports as circumstances dictate. - When assigned to the CCTV monitoring room, “patrol” the facility through the use of pan, tilt, and zoom cameras and record all pertinent activity on the digital recording system. - Ensure compliance with applicable laws and regulations. - Ensure that proper security and chain of custody is maintained on all departmental evidence. - Perform other duties as assigned by the Surveillance Supervisor. BRING US YOUR BEST. - High School Diploma; previous Casino Surveillance experience is preferred. - Must be able to learn work-related computer programs. - Ability to perform basic mathematical and computer functions. - Must be proficient in Microsoft Office applications (Excel, Access, Word). - Knowledge of different table games. - Ability to observe and identify suspected cheaters and cheating techniques; must have 20/20 corrected vision. - Ability to effectively and efficiently move around all work areas. - The above skills are typically acquired through a minimum of six months of on-the-job training or through closely related experience. - Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces. STAY IN THE GAME. FOLLOW US. We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY Starting at $19.00 per hour, based on experience

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Responsibilities

The agent is responsible for the clandestine monitoring of gaming activities, cash handling, count processes, and facility movements, including using CCTV cameras to record pertinent activity.