ABOUT SALLY BEAUTY HOLDINGS, INC.

At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.

KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS

• Bachelor’s Degree in IT, Preferred
• 5+ years of experience in Microsoft Exchange and M365 administration.
• Strong understanding of SharePoint Online architecture, site provisioning, and permissions model.
• Knowledge of SharePoint Framework (SPFx), Power Apps, and custom solutions deployment.
• Strong knowledge of Windows Server (Wintel) and Unix/Linux operating systems.
• Proficient in VMware vSphere administration and management.
• Hands-on experience with Azure cloud services including VMs, networking, and Azure Active Directory.
• Advanced PowerShell scripting and automation skills.
• Understanding of ITIL processes and change management.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and documentation skills.

PREFERRED QUALIFICATIONS

• Microsoft Certifications (e.g., MS-102, MS-203, AZ-104).
• VMware VCP Certification.
• Experience with hybrid Exchange deployments and mail migrations.
• Experience with SharePoint hybrid configurations or migration projects.
• Familiarity with security best practices in cloud and on-prem environments.
• Exposure to monitoring tools and endpoint management solutions.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

This will be a hybrid role required to be onsite at the Corporate office on specified days. The work environment generally involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
The work is sedentary; however, occasional travel to company locations may be required. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, files, books, small parts; using a keyboard, driving an automobile, etc. No special physical demands are required to perform the work.

RESPONSIBILITIES

• Administer and manage Microsoft 365 platform including Exchange Online, Teams, SharePoint, Intune, and other related services.

• Manage, maintain, and troubleshoot on-premises Exchange environments, including hybrid configurations.

• Administer and manage SharePoint Online sites, site collections, permissions, and content structure
• Collaborate with business units to design, develop, and maintain document libraries, workflows, and automation using Power Automate and SharePoint Framework (SPFx).
• Migrate content from legacy SharePoint environments or file shares to SharePoint Online using tools like SharePoint Migration Tool (SPMT)
• Perform system administration tasks across Wintel (Windows Server) and Unix/Linux platforms.
• Administer and support virtualized infrastructure using VMware vSphere.
• Manage cloud infrastructure services and resources in Microsoft Azure, including IaaS, Active Directory, networking, and storage.
• Develop and maintain system documentation and standard operating procedures.
• Collaborate with cross-functional teams for patch management, upgrades, incident resolution, and disaster recovery planning.
• Support operational efficiency through automation using PowerShell and other scripting tools.
• Provide tier 3 technical support and mentorship to junior team members.