Sr Tech Svc Specialist at Cabot Corporation United Kingdom

Tokyo, Tokyo, Japan -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Excellence, Technical Product Knowledge, Process Knowledge, Listening Skills, Communication, Presentation, Engagement, Problem Solving

Industry

Capital Markets

Description

Your Role at Cabot Supports key customers regarding product uses and provides information and advice on the benefits of Cabot products. Provides technical leadership and works with cross-functional groups in the evaluation of Cabot and competitive products. How You Will Make an Impact Provides senior-level technical consulting services for customers and prospective customers. · Serves as technical resource and troubleshooter of product performance issues after sales are closed and while products are being tested or installed. · Investigates and resolves performance related product complaints by overseeing performance testing; collecting and evaluating data from various sources. May identify user and/or design problems. · Using the latest understanding of customer applications, oversees testing of our products against competitor products. May conduct complex and one-of-a-kind testing. · Provides training and/or information to Sales staff and customers regarding product performance and uses. · Provides guidance and direction to less experienced Specialists. · Supports efforts to implement and maintain the Responsible Care® Management System in line with the requirements of the RC14001® technical specification, as applicable to the site/region. What You Will Bring to Cabot Technical Excellence. Knowledgeable about Cabot’s technical capabilities · Technical Product and Process Knowledge. Knowledge and capabilities to be recognized as credible advisor in the manufacturing technology, implementation and stewardship. · Listening Skills. Shows respect to people who are speaking and demonstrates that the message has been heard and understood as intended. · Communication, Presentation & Engagement. Ability to engage with others in a manner that is relevant, timely and appropriate to the environment. · Problem Solving. Applies analytical thinking to identify causes of and identify potential solutions to problems. Able to be innovative in identifying new solutions.

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Responsibilities

Provides senior-level technical consulting services for customers and prospective customers. Investigates and resolves performance-related product complaints by overseeing performance testing and collecting data.