JOB DESCRIPTION

Reporting to the Manager of Information Technology & Business Systems. An integral part of our Client’s Information Technology Department the Sr. Technical BSA will assist with the planning, organizing, and optimizing the overall operation of business systems. Responsible for technical, operational support and maintenance of critical business systems.
Ensure that business systems meet business objectives while maintaining accessible and reliable systems for internal customer use. The incumbent will monitor changes in industry trends, innovations and customer behaviors and identify potential impact and applicability to the company’s strategic, market, sales and functional plans. The incumbent will develop recommendations and, once approved, will collaborate and support various team to design and implement process and enhancements within mission-critical business systems.

EDUCATION/EXPERIENCE

• Diploma or Degree in a technical discipline, Computer Science, Information systems management, or related field and/or equivalent combination of education
• 5+ years in a Technical Business Systems Analyst role or similar
• 5+ years of relevant experience, end user training, data analysis or data management, process improvement
• 5+ years of work experience with MS Power Platform (PowerBi, PowerApps, Power Automate)
• 5+ years Database management
• Systems literate, preference given to those with manufacturing, CRM, ERP system, BI & Analytics applications experience and knowledge
• Experience with software development methodologies - SDLC, agile, waterfall
• Experience maintaining master data & report management
• Ability to work with cross-functional teams
• Proven decision making skills that engage and add value
• Project management training and or certifications such as Agile \SCRUM
• Change management certification would be an asset

TECHNICAL SKILLS/COMPETENCE

• 5+ years’ IT experience with a focus on driving productivity through business systems and information architecture preferably within a manufacturing environment
• Working knowledge of data modelling and data visualization BI \AI tools
• Advanced knowledge of building and maintaining reports and dashboards in Microsoft Power BI including DAX Queries
• 3 + years of experience working with the support, implementation and configuration of Microsoft Dynamics 365 Business Central or other ERP system
• Strong work experience writing/editing complex Crystal Reports and SQL queries
• Experience with SQL Server: SSRS, SSIS, SSAS
• Working technical knowledge of SQL languages
• Strong work experience with Power Platforms (MS SharePoint, MS Power Apps and MS Power Automate)
• Strong analytical, problem solving, organizational and time management skills
• Ability to learn and train on variety of software
• Previous experience developing and implementing successful business systems
• Excellent communication, customer service and presentation skills
• Ability to work independently and as part of the team
• Excellent understanding of IT service management
• Excellent understanding of change and release management procedures
• Ability to analyse, evaluate and define needs as well as to create and execute implementation test plans is essential
• Knowledge of budget management and vendor management
• Experience with API’s and web services would be an asset
• Perform cleanse, map and transform data to support integration initiatives
  Acara Solutions is committed to ensuring equal employment opportunities for applicants and employees. We are committed to filling open positions using balanced selection criteria to avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation, or any other status protected or required by law
  Acara Solutions welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process

The duties and responsibilities of the Senior Technical Business Systems Analyst are detailed below, but not limited to the following: