Sr. Technical Enablement Specialist at Databricks Canada ULC

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Engineering, Machine Learning, Apache Spark, Technical Support Best Practices, Python, SQL, Analytical Skills, Data-Driven Decision-Making, Cloud Computing

Industry

Software Development

Description

FEQ426R542 As a Senior Technical Enablement Specialist at Databricks, you will apply your expertise in enablement to lead the design of enablement programs for Databricks Technical Support Engineers. This will include curation of content and collaboration with SMEs and/or Technical Curriculum Developers. Programs in your portfolio can include onboarding and everboarding motions focused on developing and maintaining technical and soft skills for Technical Support Engineers. As a member of the Databricks Support Enablement Team, you’ll be responsible for (1) keeping up to date with the latest and greatest that Databricks has to offer when it comes to Support, (2) work with our Support leaders team to fully understand the business needs and requirements for Support enablement, (3) design high-impact programs for Support, and (4) work with a team of Learning Architects to curate and design content needed for programs. Outcomes Use your Databricks and Enablement expertise to lead the design, curate, and maintain enablement programs for Databricks Technical Support, partners, and internal staff using the latest versions of Databricks features for data engineering Work with subject-matter-experts and learning architects to scope needs for new courses and updates to existing ones Drive improvements in Support KPIs through successful enablement programs (lagging indicators) Skills/Experience Experience with topics related to Databricks (data engineering, machine learning, Apache Spark, etc) Experience with technical support best practices Strong proficiency in Python or SQL Able to learn new technologies quickly Strong analytical skills and data-driven decision-making Familiarity with at least one common cloud provider (AWS, Azure, or Google Cloud) [Preferred] Experience designing and developing highly technical training based on instructional design best practices About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

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Responsibilities

Lead the design and curation of enablement programs for Databricks Technical Support Engineers. Collaborate with subject-matter experts and learning architects to develop and maintain technical and soft skills training.