OVERVIEW

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. We are seeking a Senior Technical Program Manager to lead a centralized analytics function for our global datacenter operations – ensuring that data insights are aligned with business priorities and compliance needs. This role will manage and continuously improve a Dynamics 365-based Operational Readiness platform that integrates data from our Site Transition Program (STP) and Continuous Evaluation Program (CEP), thereby bridging data silos and enabling consistent, high-quality decision-making across the organization. The Sr. TPM will develop Power BI dashboards and analytics to transform Operational Readiness data into actionable insights, driving strategic alignment, governance, and cross-functional collaboration across teams. The ideal candidate combines technical acumen with strategic vision and strong communication skills to influence change and advance Microsoft’s operational excellence.

REQUIRED QUALIFICATIONS:

• Must have a minimum of bachelor’s degree in Engineering – Electrical, Mechanical, Industrial or other Equivalent Experience.

• Experience in data center, pharma, or large-scale manufacturing operations environment.

PREFERRED QUALIFICATIONS:

• Significant experience working in the End-to-End delivery process for new Data Centers and / or critical environments.
• Program management capabilities.
• Communication and leadership skills with the ability to influence and drive change.
• Experience leading and managing a business-critical function.
• Understanding of uptime methodologies and business critical digital platforms.
• Strong analytical and organizational skills.
• Team player with the ability to influence cross functional teams and leaders to implement continuous improvement.
• Excellent communication skills, both written and verbal.
• Must demonstrate strong attention to detail.
• Ability to operate within an ambiguous environment and create clarity.

BACKGROUND CHECK REQUIREMENTS:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

COICareers | #EPCCareers | #DCDCareers

RESPONSIBILITIES:

• Align with Microsoft culture, objectives and operational standards.
• Deliver best-in-class operational capabilities.
• Key focus areas include Program management to support Operational Readiness.
• Manage and continuously enhance the Dynamics 365-based Operational Readiness tool supporting operational processes, improving its functionality, integration, and user experience.
• Ensure analytics initiatives and tooling support broader business objectives and adhere to regulatory and compliance frameworks.
• Establish and maintain governance standards for data across Operational Readiness.
• Define consistent metric definitions, enforce data quality controls, and ensure uniform reporting practices across regions and teams.
• Lead the development and scaling of shared analytics platforms and Power BI dashboards that serve multiple regions and functions.
• Unify tooling and reporting frameworks to provide a single source of truth for operational metrics.
• Translate raw data into actionable insights that drive operational improvements.
• Track and communicate the value of integrated analytics to stakeholders by producing executive-level reports and presentations.
• Build strong working relationships and engagement with our Engineering Groups (EGs), key partners and Landlord partners.
• Work with regional and global peers to identify, create and share best practices across the entire data center portfolio.
• Create an environment to promote learning and innovation opportunities.
• Obtain a clear understanding of Microsoft’s day-to-day operation, management and maintenance expectations for all critical plant, equipment, controls, and processes including (but not limited to), operating procedures, standards, change management and Drills.
  Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
  
  Industry leading healthcare
  
  Educational resources
  
  Discounts on products and services
  
  Savings and investments
  
  Maternity and paternity leave
  
  Generous time away
  
  Giving programs
  
  Opportunities to network and connect
  Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter