Start Date
Immediate
Expiry Date
16 Jul, 25
Salary
0.0
Posted On
13 Jun, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Computer Science, Process Automation, Analytics, Vendor Management, Deliverables, Teams, Metrics, Decision Making, Ticketing Systems
Industry
Information Technology/IT
We are seeking a highly motivated and experienced Senior Technical Program Manager (AI) to lead the design and deployment of AI/ML-driven solutions across our TS teams. Datadog’s TS org is composed of 1000+ customer-facing technical experts around the world from Sales Engineers, Technical Account Managers, Support Engineers, and Solution Architects who work with prospects and customers across their journey with Datadog to deliver outstanding customer experiences and drive growth through rapid product adoption.
As a TPM on our Technical Solutions Operations (TS Ops) team, you will serve as a multiplier for the TS Org by identifying and implementing cutting-edge AI/ML tools and workflows that streamline and elevate customer experience. You will play a pivotal role in evaluating both internal and external AI solutions, overseeing automation initiatives, and ensuring data-driven decisions shape the next generation of AI-driven processes for Datadog’s technical customer-facing teams. By partnering closely with Engineering, Data & Analytics, Vendor Teams, and TS across Datadog, you will help ensure our operations are robust, well-integrated, and prepared to scale. Additionally, you will stay attuned to business priorities, product investments, and emerging AI technologies, making certain that the AI solutions we rely on evolve in lockstep with Datadog’s growth.
At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.
WHO YOU ARE
YOUR QUALIFICATIONS