JOB TITLE: Sr. Technical Project Manager
DEPARTMENT: Operations
REPORTS TO: Market Manager and Regional Director
SR. TECHNICAL PROJECT MANAGER SUMMARY: Join our dynamic team as a Sr. Technical Project Manager, where you’ll lead diverse projects from conception to completion, ensuring they align with our strategic objectives. In this pivotal role, you’ll collaborate with cross-functional teams, manage resources efficiently, and drive project success through innovative solutions and exceptional organizational skills. Your leadership will be key in delivering impactful results in a fast-paced, rewarding environment.

SR. TECHNICAL PROJECT MANAGER QUALIFICATIONS:

• Experience: 5 + years in project or program management within the wireless industry.
• Technical Skills:
• Proficient in Microsoft Project, Excel (expert level), Visio, and PowerPoint.
• Familiarity with structured cabling, DAS, fiber topologies, radio frequencies, and wireless tech.
• Communication: Strong verbal and written communication skills; adept at engaging at all organizational levels.
• Business Acumen: Understanding of general accounting principles including but not limited to budgeting, invoicing, POs, and accounts payable.Problem Solving: Demonstrated ability to identify issues and develop actionable solutions.

SR. TECHNICAL PROJECT MANAGER PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand
• Occasionally required to walk
• Continually required to sit
• Continually required to utilize hand and finger dexterity
• Continually required to talk or hear
• While performing the duties of this job, the noise level in the work environment is usually quietThe employee must occasionally lift and/or move more than 10 pounds
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  The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

SR. TECHNICAL PROJECT MANAGER DUTIES AND RESPONSIBILITIES:

• Project Leadership & Execution
• Define project scope, objectives, timelines, and resource plans.
• Initiate and manage projects from inception through completion, ensuring milestones and deliverables are met on time and within budget.
• Develop and communicate comprehensive communication plans and project documentation. Define project objectives, scope, and milestones.
• Allocate resources and manage cross-functional project teams.
• Create and maintain detailed project plans with task owners, timelines, and deliverables.
• Facilitate work breakdown structures and update project schedules based on actuals and forecasts.
• Customer & Stakeholder Management
• Act as the main point of contact for clients regarding escalations, updates, and resolution of issues.
• Ensure customer satisfaction through proactive communication and service excellence.
• Host and facilitate project meetings to keep teams informed and aligned, including regular stakeholder reviews to assess progress, identify challenges, and ensure ongoing alignment with project goals.
• Cross-Functional Coordination
• Partners across internal and external teams, including leasing, engineering, and construction, to ensure alignment and integrated execution
• Coordinate efforts across business and technology stakeholders to drive project success.
• Risk & Issue Management
• Identify project risks and use proven PM methods to assess and mitigate them.
• Track potential delays or contingencies and resolve issues collaboratively across teams.
• Evaluate changes and forecast their impact on project schedules and deliverables.
• Project Documentation & Compliance
• Create and maintain detailed project schedules, timelines, work breakdown structures, and tracking tools.
• Manage and update internal and external project databases through the entire lifecycle.
• Reporting & Metrics
• Monitor and report project progress against baseline timelines.
• Communicate status updates, risk mitigation strategies, and performance metrics to stakeholders.Analyze and synthesize project information for leadership and team members alike.

SR. TECHNICAL PROJECT MANAGER SUPERVISORY RESPONSIBILITIES:

• Directly supervises Field Service Technicians and Contractors employees within the Operations department.
• Leads internal and external field teams in accordance with the organization’s policies and applicable laws.Responsibilities include interviewing, hiring, and training employees; planning, assigning, and participating in installation activities; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.