Sr. Technical Writer at CargoSprint

Guadalajara, jalisco, Mexico -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Writing, API Documentation, Developer Guides, Product Manuals, Release Notes, In-App Help, Knowledge Base Articles, Markdown, Confluence, Git, Agile, SDLC, Communication Skills, Editing Skills

Industry

technology;Information and Internet

Description

About You You are passionate about the role and thrive on solving complex problems with a talented team of colleagues who both challenge and support you. You believe in lifelong learning, constantly honing your skills and staying on the cutting edge of technology. Most importantly, you want to engage your talents to make a meaningful difference by revolutionizing the cargo industry. About the role You’ll own the creation of all product and API documentation, release notes, customer & internal-facing content. You’ll work closely with engineering, product, and QA teams to translate complex technical information into simple, accurate, and polished documentation that supports developers, customers, and internal teams. What you'll do Write and maintain API documentation, developer guides, and product manuals. Produce clear release notes, in-app help, and knowledge base articles. Draft emails, website copy, and FAQs for product launches and feature updates. Collaborate with product and engineering to ensure documentation accuracy. Define and enforce content standards, templates, and version control Qualifications 5+ years of experience in technical writing within a SaaS or software environment. Proven ability to document REST APIs (Swagger/OpenAPI, Postman). Strong knowledge of Markdown, Confluence, Git, and documentation tools. Excellent writing, editing, and communication skills. Solid understanding of Agile/SDLC and software release processes Does this role sound like the next step in your career? We’d love to hear from you! If you don’t meet all of the requirements exactly, we encourage you to use your cover letter to tell us about your unique experience—talent comes from many places, and skills are transferable. Our Commitment to an Extraordinary Work Environment At CargoSprint, we value diversity and inclusivity. We strive to create a welcoming and supportive community for employees from all backgrounds. Regardless of your gender, sexual orientation, physical ability, religion, ethnicity, race, or age, you will find a place where you can thrive and be your authentic self. Our CargoSprint Recruitment Team personally reviews every application.

Responsibilities

You will create all product and API documentation, release notes, and customer & internal-facing content. Collaborating closely with engineering, product, and QA teams, you will translate complex technical information into simple and polished documentation.