Sr. Training Manager at Global Support Center
United States, , USA -
Full Time


Start Date

Immediate

Expiry Date

08 Dec, 25

Salary

0.0

Posted On

09 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

System Implementations, Operations, Teams, Program Management, Tableau, Leadership Skills, Data Visualization, Change Management, Erp Implementations, Communication Skills, Pmp, Skilled Trades, Business Operations, Presentations, Training, Metrics, Vendor Management

Industry

Logistics/Procurement

Description

JOB SUMMARY

We’re seeking an experienced Sr. Training Manager to orchestrate comprehensive training initiatives across our teams. This is a high-impact individual contributor role where you’ll shape the skills and capabilities of our workforce while partnering with leadership across multiple divisions and geographic markets. You’ll be responsible for implementing and managing training programs that ensure business continuity and technical proficiency across our operations. The ideal candidate will act as a bridge between leadership, Program teams, and frontline associates, you will align learning with business objectives, guide stakeholders through change management and organizational transformation, and strengthen capabilities across all functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

REQUIRED QUALIFICATIONS:

  • Bachelor’s degree in Business, Operations, Information Systems, or related field
  • 5+ years of experience in training program management with demonstrated success in managing large-scale system implementations; Infor M3 a plus
  • 2+ years of experience facilitating both synchronous and asynchronous learning plans
  • Ability to travel 25% - 40% during peak periods
  • Vendor Management: Demonstrated experience in partnering with 3rd party vendors to deliver on contractual commitments. Provide guidance and direction as the needs of the program evolve.
  • Project Management: Ability to manage multiple projects, deadlines, and stakeholders with a results-oriented, organized approach across geographically dispersed locations
  • Leadership Skills: Demonstrated ability to influence and inspire high-performing teams in a fast-paced, cross-functional environment without direct authority
  • Technology Proficiency: Experience with Microsoft 360 suite, Learning Management Systems (LMS), e-learning tools (Infor UAP), authoring platforms, virtual collaboration platforms (Teams, Zoom), and Data Visualization (e.g. PowerBI, Tableau, etc.) experience a plus
  • Communication Skills: Excellent written and verbal communication skills with the ability to tailor messages for various audiences across all levels of an organization; ability to create and deliver presentations and business cases
  • Analytical Thinking: Strong data analysis skills to measure training effectiveness, identify performance gaps, create dashboards, and drive continuous improvement through metrics and feedback
  • Change Management: Demonstrated experience applying change management principles (e.g., ADKAR, Prosci) to support user adoption, align training with organizational change, assessing impact, and guide stakeholders through large-scale system implementations; change management certification preferred.

PREFERRED QUALIFICATIONS:

  • Experience with ERP implementations; Infor M3, Vertex, CLM, CPQ, ServiceMax, and IDM a plus
  • Background in distribution, manufacturing, or construction/building materials industries
  • Professional certifications in training, project management (PMP), change management, or related disciplines preferred
  • Leadership experience within an M&A environment preferred
  • Experience with skilled trades or technical workforce development
  • Familiarity with homebuilder operations, supply chain processes, and multi-location business operations

How To Apply:

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Responsibilities

WHAT MAKES THIS ROLE UNIQUE

This position offers the opportunity to make a significant impact during a critical transformation period for ADG. This role provides exposure to all aspects of our business operations—from sales and procurement to warehouses and logistics to field installation teams—and the chance to shape how our workforce adapts to new technologies and processes. You’ll work as a strategic partner across the organization, leveraging your expertise to influence outcomes and drive results through collaboration and relationship-building during this pivotal time in our company’s growth.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to sit at computer monitor for long periods throughout the day.
  • Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • General working conditions
  • Office environment
  • May have to meet tight deadline
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