Bracco Diagnostics Inc. is a subsidiary of Bracco Imaging which is part of the overall Bracco Group. The Company specializes in the clinical development, marketing and sales of diagnostic contrast imaging agents. Bracco Diagnostics Inc. primarily markets its products to hospitals throughout the United States. Bracco Diagnostics Inc. is committed to the discovery, development, manufacturing and marketing of imaging agents and solutions aimed at providing a better use and management in terms of diagnostic efficacy, patient safety and cost effectiveness.
The Travel & Expense Analyst administers Bracco’s Concur system for ~800 North American employees, serving as the policy SME. They support users, ensure compliance and accuracy, resolve system issues, analyze audits, recommend enhancements, and implement process or policy updates.
The Travel & Expense Analyst serves as the program administrator and subject matter expert (SME) for Concur, Bracco’s travel and expense system, supporting the entire North American organization of approximately 800 employees. The Travel & Expense Analyst is responsible for supporting employees on the interpretation of the Travel & Expense policy, ensuring all travel and expense processes run accurately and timely, resolving Concur issues, and analyzing expense report audit results. The Travel & Expense Analyst will also make recommendations for Concur system enhancements and modifications to policy, travel and expense reporting, and be responsible for implementation of changes within the Concur system.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Provide superior customer service to the Company’s North America Concur users
• Program Administrator for North America Concur Travel & Expense system (web-based travel & expense reporting)
• Perform or work with Concur Service Admin on Concur system maintenance, configuration and updates
• Enforce Company T&E policy, report exceptions to managers and/or HR for resolution
• Conduct and/or review audits of expense reports and resolve audit findings
• Ensure Concur audit rules, exceptions, and procedures are aligned with the T&E Policy
• Prepare Corporate Card reconciliations for employees with delinquent account balances, or as required
• Continually implement enhancements to Concur Travel & Expense system to further improve and streamline travel booking and expense management processes, including proper testing and communication to management
• Provide monthly and ad-hoc management reporting on travel and expense; create and schedule sales manager reporting for regions; report on key metrics to upper management
• Provide training for employees
• Educate users on company travel and expense policies to eliminate non-compliant behavior
• Extract weekly payment files from Concur and upload into SAP
• Perform monthly Concur account reconciliations to General Ledger
• Run Concur KPIs, monthly accrual and unassigned Corporate Card transaction reports as well as Medi-Spend/HCP Sunshine reporting
• Work with company appointed Travel Management Company (TMC) to resolve all travel related issues and inquiries
• Develop and maintain accurate training videos and documentation, SOPs, monthly Concur Tips, FAQs and functional specification documents
• Oversee and maintain the integrity of Concur data, which includes conducting various audits of the application and data, to confirm use of accurate entry processes
• Set-up new users and maintain/update user accounts, including assignment and review of unassigned Corporate Cards

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Provide superior customer service to the Company’s North America Concur users
• Program Administrator for North America Concur Travel & Expense system (web-based travel & expense reporting)
• Perform or work with Concur Service Admin on Concur system maintenance, configuration and updates
• Enforce Company T&E policy, report exceptions to managers and/or HR for resolution
• Conduct and/or review audits of expense reports and resolve audit findings
• Ensure Concur audit rules, exceptions, and procedures are aligned with the T&E Policy
• Prepare Corporate Card reconciliations for employees with delinquent account balances, or as required
• Continually implement enhancements to Concur Travel & Expense system to further improve and streamline travel booking and expense management processes, including proper testing and communication to management
• Provide monthly and ad-hoc management reporting on travel and expense; create and schedule sales manager reporting for regions; report on key metrics to upper management
• Provide training for employees
• Educate users on company travel and expense policies to eliminate non-compliant behavior
• Extract weekly payment files from Concur and upload into SAP
• Perform monthly Concur account reconciliations to General Ledger
• Run Concur KPIs, monthly accrual and unassigned Corporate Card transaction reports as well as Medi-Spend/HCP Sunshine reporting
• Work with company appointed Travel Management Company (TMC) to resolve all travel related issues and inquiries
• Develop and maintain accurate training videos and documentation, SOPs, monthly Concur Tips, FAQs and functional specification documents
• Oversee and maintain the integrity of Concur data, which includes conducting various audits of the application and data, to confirm use of accurate entry processes
• Set-up new users and maintain/update user accounts, including assignment and review of unassigned Corporate Card

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the core competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to learn quickly
• Detail oriented, thorough self-starter
• Excellent organizational skills
• Ability to effectively prioritize tasks and meet deadlines
• Process and detail oriented, with ability to recommend and implement improvements to existing processes, as well as implement new processes and controls.
• Highly organized and proactive, with superior problem resolution and analytical skills
• Strong written and oral communication skill