Date: Aug 8, 2025
Primary Location: Radnor, PA, US
Company: Lincoln Financial
Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina)

THE ROLE AT A GLANCE

As the Senior UX Designer, you will lead the design strategy for Lincoln’s Life Insurance and Annuity digital experiences. You will work on an innovative cross-functional team with other UX designers, developers, product owners, and stakeholders to collaboratively create new and innovative experiences that drive customer engagement and self-service.
You will have the opportunity to lead research, experience/design creation, usability testing, and build for next-generation digital experiences across multiple platforms and devices. In this role, you will be expected to regularly consult with senior IT and Business leaders while promoting a customer-centric and data driven design approach.
This role will require a passion for design, a deep understanding of the evolving digital technology and trends, as well as the ability to work in a fast-paced agile environment.

WHAT YOU’LL BE DOING

• Understand customer needs and feelings through research activities (competitive research, stakeholder interviews, personas, etc.)
• Create wireframes, prototypes, and designs focused on customer needs and analytics data
• Conduct usability testing, when needed, to validate design decisions and interactions
• Collaborate regularly with business partners and internal stakeholders throughout the design process to ensure business goals are being met
• Work with other UX designers to maintain enterprise design standards and contribute to the ongoing evolution of Lincoln’s design style guide
• Work closely with front-end developers to provide design specifications and direction during development of new experiences
• Keep focus on continued education related to design tools, industry trends/research, competitor products, and design best practices