Sr. UX Telemetry Expert - Technical Implementation at Philips

Eindhoven, North Brabant, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

UX Telemetry, Data Analytics, Telemetry Architecture, Google Analytics, Adobe Analytics, Mixpanel, Pendo, Amplitude Analytics, React, Angular, Front-end Programming, Data Quality Validation, Predictive Analytics, AI-supported Analytics, Usability, Human Factors

Industry

Hospitals and Health Care

Description

Job Title Sr. UX Telemetry Expert - Technical Implementation Job Description In this role, you have the opportunity to elevate the quality of the insights we get into how people truly use and experience our products by building the technical foundations for UX Telemetry from within the Usability Center of Excellence. Rather than concentrating on standard analytics implementations, the focus will be on creating telemetry architectures that can capture meaningful behaviors, clinical workflow patterns, user journeys, and friction points across a diverse Healthtech ecosystem. To achieve this, you have the opportunity to drive the technical implementation of UX Telemetry across products in the Philips portfolio, meaning you are involved in defining the right telemetry architecture, event structures, tracking logic, implementation approach, data quality checks, and analytical readiness. You will help ensure telemetry is scalable across different product types, architectures, and hardware environments, while also enabling more advanced analytics over time. Your role: You are responsible for the technical implementation of UX Telemetry, to capture meaningful behaviors, user journeys, and experience patterns across multiple products and platforms. Guide the translation of business and UX questions into telemetry data needs, measurement frameworks, and tracking plans, ensuring consistency across products. Partner with Product, UX, Engineering, Regulatory Affairs, Quality & Risk Management, and System Architects to shape feasible UX Telemetry strategies aligned with product and workflow objectives. Provide architectural guidance for implementing telemetry across diverse environments (web, cloud, desktop, device-connected, and on-premise systems). Define and maintain telemetry architecture principles, event taxonomies, and instrumentation standards that enable scalable and reusable data collection. Provide guidance to engineering teams on telemetry instrumentation approaches, implementation quality, and validation, ensuring reliable and consistent data collection. Build and maintain the technical foundations required for dashboards and insight generation, including metric logic, event validation, and data readiness. Explore and prototype advanced analytics, predictive analytics, and AI-supported approaches that strengthen UX Telemetry capabilities over time. Promote privacy-aware and consent-aware telemetry design, ensuring alignment with data minimization and compliant analytics practices in regulated healthtech environments. You're the right fit if: MSc degree in Data Analytics, Data Science, Engineering, Design Technology, Data-driven UX Design, OR proven equivalent level of analytical, technical, and strategical thinking. 7+ years in digital product, analytics implementation, design engineering, or related roles Experience in working with industry-grade analytics tools (e.g. Google Analytics, Adobe Analytics, Mixpanel, Pendo, and preferably Amplitude Analytics). Strong conceptual understanding of technical architectures and software implementation patterns, with the ability to guide telemetry implementation across different environments. Hands-on front-end programming skills (e.g. React, Angular, or similar) and affinity with instrumentation in code. Experience defining event schemas, telemetry taxonomies, tracking logic, and implementation requirements. Strong analytical skills with proven ability to work with telemetry data structures, validate data quality, and support scalable dashboarding and analysis. Experience or strong affinity with advanced analytics, predictive analytics, and AI-supported analytical workflows. Strong communication skills in English, preferably also Dutch, with the ability to explain technical implementation choices to non-technical stakeholders. Familiarity with privacy-by-design principles and compliant analytics implementation in regulated environments. Strong affinity with Usability and Human Factors is a pre. You will be part of the Usability Center of Excellence, that works across businesses as part of Innovation & Design. The team focuses on elevating the quality of experience insights and enabling stronger evidence-based product and UX decisions across the Philips portfolio. Your role will focus predominantly on the technical foundations of UX Telemetry. Next to the team, you’ll be part of an award-winning global community of over 400 design professionals and will collaborate with experts across multiple disciplines. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business. • Discover our rich and exciting history. • Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here. #LI-EU #LI-Office #EOS At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights

Responsibilities

You will be responsible for the technical implementation of UX Telemetry to capture meaningful user behaviors and journeys across the Philips product portfolio. This involves defining telemetry architectures, event taxonomies, and data quality standards while partnering with engineering and product teams to ensure scalable insights.