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At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

We are looking for a SS&D Sovereign Alliances Program Specialist (f/m/d) to join our global team. This position is part of the Sovereign Alliances unit within the Sovereign Services & Delivery (SS&D) organization that combines all Sovereign Cloud deliveries at SAP.

Your responsibilities include:

• Support to establish a process for an SAP Community presence to engage and collect feedback with our Partners and Customers by
• Supporting identification of indirect customer feedback as well as intake of direct requests during the delivery phase and translation into corporate actions at SAP
• Working together with involved teams to streamline feedback especially regarding handling of complaints
• Support the set-up of a Sovereign Program Experience Governance Model to ensure that SAP as a company speaks with one voice regarding Sovereign Cloud, by:
• Supporting the E2E execution plan to link the sovereign cloud messaging to all relevant SAP corporate and product related messaging incl. key assets like L0, L1 decks etc.
• Closely connect within SS&D and with key stakeholder groups to ensure content remains accurate and relevant
• Evaluate and process internal requests to transport SAP’s Sovereign Cloud strategy to any external audience
• Support consolidating reports on Sovereign Program Governance for the Global Head of SS&D and Head of Sovereign Alliances
• Collaborate with cross functional teams (infrastructure operations, sales, regulatory affairs, marketing and operations) to ensure seamless integration and the on-time delivery of key milestones