Stadium Operations Coordinator at City of Greater Geelong

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Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

83436.03

Posted On

29 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staff Rostering, Resource Management, Cash Control, Customer Service, Performance Management, Venue Booking Management, Administrative Functions, Stakeholder Engagement, Program Development, Event Coordination, Budget Management, Staff Training

Industry

Government Administration

Description

About the role In this role, you'll coordinate the day-to-day operations of two dynamic indoor sports facilities, ensuring the seamless delivery of programs, services, activities, bookings and events. You'll drive exceptional customer experiences while overseeing program development and delivery, coordinating and developing staff, managing venue bookings and payment systems, and ensuring the facilities operate efficiently, effectively and to the highest standard every day. Responsibilities: * To assist the Stadiums Manager in the strategic development of the Centre. * Efficient completion of administrative functions inclusive and not limited to: bank reconciliation, accounts payable, event/user group invoicing and preferred supplier processing. * To assist with the development of venue operational policy and procedure. * To take responsibility for staff rostering, performance management as well as the induction and training of venue staff in association with the Stadiums Manager. * Lead a team of front-line service staff (including shift supervisors) to set expectations and ensure the service delivered is in line with these standards. * To provide leadership in the development, coordination and evaluation of venue activities, programs, events and/or competitions. * Ensure staff qualifications, training and other staff requirements remain current, ensuring rostering accurately reflects only qualified staff. * Ability to work outside normal business hours including evenings and weekends. About you: To be successful in this role, you will have previous experience in a supervisory role within a recreation / leisure facility. A tertiary qualification in Sports Management or similar is desirable but not imperative. Essential Experience: * Proven experience in staff rostering and resource management inline with budget parameters. * A sound knowledge of general administrative functions and cash control procedures. * Good written and verbal communication skills and the ability to build relationships with staff and client groups. * Demonstrated ability to liaise with sporting clubs, community groups and school regarding facilities, activities, competitions and programs at the venue. * Ability to effectively supervise and provide on the job training to staff. * Demonstrated ability in providing excellence in customer service. * Current Level 2 First Aid * Current CPR Certificate * Current driver's license * Chief Warden training completed or willingness to obtain. * Working with Children's Check or willingness to obtain. If this sounds like the role for you, then click apply now! A career with us We’d love for you to continue your career with the City and set the benchmark for a sustainable, inclusive and culturally safe workplace. With a range of benefits, flexible working options, learning and development opportunities, support services and the opportunity to give back to the community, the City has so much to offer! Click https://www.geelongaustralia.com.au/employment/article/item/8d1155a0d84344d.aspx [https://www.geelongaustralia.com.au/employment/article/item/8d1155a0d84344d.aspx] to view all the benefits to you working at the City. We support accessibility and encourage discussions about any adjustments or support you may need during the recruitment process. Applications and Enquiries Click the Position Description link to view more information about this position. Enquiries: Simon Coverdale | Project Manager Swim Sport and Leisure | SCoverdale@geelongcity.vic.gov.au [SCoverdale@geelongcity.vic.gov.au] Click the Apply button to submit your application or find out more about this opportunity. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@geelongcity.vic.gov.au [careers@geelongcity.vic.gov.au] noting your preferred method of communication and contact details and a member of the team will be in touch. We collect demographic data to help us learn who our advertisements are reaching and how we can reach an even more diverse audience. We are committed to building a more diverse team. Your responses to our demographic questions are strictly confidential and will not be individually shared.

Responsibilities

Coordinate daily operations of two indoor sports facilities, ensuring seamless delivery of programs, bookings, and events. Lead and develop front-line service staff while managing administrative functions and venue operational policies.