Staff AI Agent Engineer at Liberate

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Python, Backend Systems, APIs, Cloud, LLM-based Systems, Agent Frameworks, Customer Interaction, Operational Risk, Engineering Quality, Technical Reviews, Mentoring, Debugging, Workflow Automation, Production Systems, B2B SaaS, Enterprise Software

Industry

technology;Information and Internet

Description

About Us: Liberate builds AI agents to automate manual tasks for the $2.7T insurance industry. We started with voice — the hardest and most valuable channel in insurance — and are now expanding into full workflow automation across sales, servicing, and claims. Our long-term vision is to build reasoning agents capable of handling the entire spectrum of insurance carrier and broker operations. We've raised $72M to date, including a $50M Series B in October 2025, backed by top-tier venture firms. Location: Boston or San Francisco (Berkeley), hybrid (2 days/week in office) About the Role As a Staff AI Agent Engineer, you are a force multiplier for customer deployments and agent quality. You own complex customer launches end to end and turn hard, bespoke problems into repeatable patterns. You operate with strong judgment, raise the engineering bar in the work, and reduce dependency on leadership by owning outcomes directly. This role is hands-on, customer-facing, and deeply technical. You are not a solutions engineer. You are an engineer who ships. What You’ll Do Own complex, high-impact agent deployments from design through production Design, build, and iterate on agent workflows, prompts, evals, and integrations Turn customer-specific learnings into reusable templates, playbooks, and patterns Partner with Product and Platform to influence roadmap based on real-world usage Debug and improve agent behavior using structured evals, monitoring, and analysis Lead technical reviews for agent design, launch readiness, and post-launch quality Mentor other Agent Engineers through example and direct coaching Raise the bar on engineering quality, operational rigor, and reuse in deployments What We’re Looking For Must Have 6+ years of professional software engineering experience Strong hands-on experience building and operating production systems Fluency in Python and modern backend systems (APIs, services, cloud) Experience working with LLM-based systems, prompts, tools, or agent frameworks Ability to reason about quality, failure modes, and operational risk Comfort working directly with customers on technically complex problems High ownership, good judgment, and the ability to operate under pressure Nice to Have Experience with agentic systems, eval frameworks, or AI observability Prior work in B2B SaaS, enterprise software, or regulated environments Experience turning bespoke solutions into reusable systems

Responsibilities

You will own complex, high-impact agent deployments from design through production and turn customer-specific learnings into reusable templates and playbooks. Additionally, you will partner with Product and Platform teams to influence the roadmap based on real-world usage.