OVERVIEW

Members of Intuit’s People & Places team are stewards of our greatest strategic asset: Our People. Our vision is to inspire the world’s top talent to innovate and make a difference. The Places team manages Intuit’s extensive real estate portfolio, workplace services and safety & security globally.
As a Staff Business Systems Analyst within the Places Digital Center of Excellence, your primary objective will be to develop and maintain a strategic technology roadmap while overseeing and supporting the end-to-end Places technology infrastructure, ensuring scalable, innovative, and AI-driven systems, tools, and data solutions effectively support Global Real Estate, Workplace Services, and Safety & Security functions.

• Bring a Day 1 mindset to identify and explore new opportunities for leveraging technology to optimize the Places team and/or employee workplace experience, and collaborate with cross-functional teams to ensure scalable, repeatable, and effective implementation of those new technical solutions
• Collaborate with business leaders and process owners to identify gaps between existing and proposed capabilities for which technical solutions are needed, and drive plans to prioritize and address those gaps.
• Leverage technology expertise to identify and solve complex business problems, ensuring that end-to-end thinking is employed and solutions meet the expectations of the customer and Intuit.
• In collaboration with Places’ technology partners and Places’ leaders, manage the end-to-end Place’s technology infrastructure by capturing technology requests, assessing impact, developing an implementation roadmap for enhancements and changes, and clearly communicating roadmap progress to stakeholders.
• Perform business analysis, gather, develop and craft clear business requirements on behalf of the business, foundational to all technology projects.
• Develop and drive the overall project delivery plan and op mechs with a cross-functional implementation team, managing against deliverables (including SOWs, change management), assuming responsibility and ownership for issue resolution, and contributing to build, test, and execution work as needed.
• Establish clear operating mechanisms and cadence to effectively communicate program/project information, including progress, decisions, data metrics, priorities and relevant project/intake information to varying levels of stakeholders, including senior leadership, with little guidance needed.
• Create documentation artifacts such as Systems Architecture (Current vs Ideal State), Process Flow Charts, Project Plans, and Test Plan