Staff Channel Manager, Global Payment Solutions at HSBC Securities Services Luxembourg

Buffalo, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Channels Product Knowledge, Excellent Communication Skills, Stakeholder Relationships, Client Centric Outcome, Proactiveness, Ownership, Self-Motivated, Team Spirit

Industry

Financial Services

Description

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position. Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth and perspectives to open new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. As our Staff Channel Manager, Global Payment Solutions, you will: Define and implement principles for what gets configured on channels versus in underly products or BOS. Focus on minimizing configuration in staff channels where possible with automation as the leading driver. Manage infrequent changes to various controls, managing the ongoing amendments to STP automation and Reference data management space Audit and Assurance Reviews Maintain Gold Controls Work independently and & complete the assigned tasks in established timeframes as per the process benchmarks. Assist line manager/supervisor with managing day-to-day operations and support peers on process if needed. Participate in team meeting / team activities and work towards sustaining team spirit. Identify and implement process and procedure improvements. Flexible and ability to work under stress and to rapidly changing business schedules. You´ll likely have the following qualifications to succeed in this role: Channels product knowledge (D) Excellent communication skills – Verbal and written Building effective senior stakeholder relationships at a global/regional level. Confidence to constructively challenge the agenda to help the business and technical teams deliver in a consistent and controlled manner Proven ability to build strong relationships with Front office, Back office and partner teams whilst delivering a client centric outcome Flexible to work 24*5 (with weekend support potentially required for testing or incident support) Excellent communication (written and verbal) and interpersonal skills - maintain good relationship with stakeholders. High focus on proactiveness and ownership for tasks assigned. Self-motivated and should be able to work under minimal supervision. As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future! The final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

Responsibilities

Define and implement principles for channel configuration while minimizing manual processes. Manage changes to controls and support day-to-day operations.