Staff Content Designer, Payments at Stripe

, , Canada -

Full Time

Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

0.0

Posted On

21 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Content Design, UX Writing, Content Strategy, Information Architecture, Technical Writing, B2B Products, Microcopy, User Experience, Product Development, Collaboration, Content Critiques, Navigation Schemes, Interaction Flows, Design Systems, Product Excellence

Industry

technology;Information and Internet

Description

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Payments design team crafts product experiences that empower users to manage global payments, refunds, fraud, and disputes, while continually optimizing performance. This team transforms the intricate world of payments into intuitive solutions, letting users focus on growing their businesses. Because they own some of Stripe’s highest-volume surfaces, the team’s efforts drive significant impact for our users. What you’ll do You might call yourself a UX writer, content strategist, information architect, or another title. In this role, you’ll shape the strategic direction of high-impact projects, in addition to crafting elegant interface copy that distills complex concepts into clear, actionable language. Content designers at Stripe are empowered to dive deeply into a problem space, pairing closely with product designers as equal partners in the product development process. Day to day, you’ll work with small, iterative cross-functional teams while enjoying the camaraderie and support of a centralized Content Design team. Responsibilities Lead content design for new product experiences that connect business goals with user needs Scope and prioritize work, ensuring we’re working on the right things to achieve business goals and improve users’ experiences Present work regularly to leaders; synthesize and act on feedback to rapidly refine solutions Shape (and scribe) interaction flows, navigation schemes, and other microcopy Facilitate content critiques and workshops, advise partners on content execution, and create tools and templates to enable others to create their own great content Make connections with product teams across Stripe to create cohesive user experiences and improve our design systems Champion craft and product excellence through example Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience working as a content designer, UX writer, or content strategist Experience working on technical and/or B2B products, translating complex concepts into clear, intuitive language Examples of content you’ve written across surfaces and channels, including web, email, and product interfaces Demonstrated ability to drive large-scale information architecture projects Experience presenting your work to senior leaders Preferred qualifications Experience designing content for complex financial products and/or highly regulated industries

Responsibilities

Lead content design for new product experiences that align business goals with user needs. Collaborate with cross-functional teams to create intuitive solutions for managing payments and improve user experiences.