Staff Engineer, Cloud Provider Billing

at  MongoDB

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.
As MongoDB’s Cloud business expands, the reliance on the Cloud Provider Billing team also grows. This team is responsible for the critical mission of processing all the billing usage data for our expanding range of products. It’s a constantly evolving technical challenge to meet the demanding needs of the business as our customer base rapidly expands worldwide. Our talented engineers are highly skilled, focused on code quality, rigorous about testing and correctness, and adept at communicating with stakeholders representing various roles within the company.
This role can be based remotely in EMEA where MongoDB has an established entity.

POSITION EXPECTATIONS:

We are looking for someone with deep experience in Cloud technologies who can partner with the Director of Cloud Billing to guide Cloud Billing into its next phase of growth. This person should be a beacon of technical excellence within the Cloud Billing teams, serving as a source of inspiration for the teams to learn from and lean on and modeling our core values and leadership principles. In this role, you will:

• Become an expert in our systems, tools and processes
• Partner with Director of Cloud Billing to create and execute on the technical vision and roadmap for the future of Cloud Billing
• Advocate for new tools and technologies needed to drive the roadmap forward with your peers, product managers, and engineering leadership
• Identify opportunities to continuously improve our systems, tools and processes
• Serve as the technical lead for complex features and technical projects (e.g., creating a next generation distributed architecture for a legacy code base, enhancing observability, increasing resilience, meeting SLAs at rapidly increasing scale,)
• Foster the professional growth of the team through mentorship, sharing industry knowledge and experience, and providing architectural guidance
• Contribute to the codebase through your own coding projects and conducting ardent code reviews

RESPONSIBILITIES:

• Collect and aggregate metering data from a variety of internal and external services
• Calculate and generate daily customer bills
• Continuously improve the customer experience
• Continuously improve and scale our backend systems
• Ingest and aggregate detailed usage data from the major Cloud providers (AWS, Azure and Google Cloud)
• Integrate with our internal data lake to support the business analytics needs of the Finance team
• Integrate with internal business systems to support the Sales, Marketing, and Accounting teams

We are looking for someone with deep experience in Cloud technologies who can partner with the Director of Cloud Billing to guide Cloud Billing into its next phase of growth. This person should be a beacon of technical excellence within the Cloud Billing teams, serving as a source of inspiration for the teams to learn from and lean on and modeling our core values and leadership principles. In this role, you will:

• Become an expert in our systems, tools and processes
• Partner with Director of Cloud Billing to create and execute on the technical vision and roadmap for the future of Cloud Billing
• Advocate for new tools and technologies needed to drive the roadmap forward with your peers, product managers, and engineering leadership
• Identify opportunities to continuously improve our systems, tools and processes
• Serve as the technical lead for complex features and technical projects (e.g., creating a next generation distributed architecture for a legacy code base, enhancing observability, increasing resilience, meeting SLAs at rapidly increasing scale,)
• Foster the professional growth of the team through mentorship, sharing industry knowledge and experience, and providing architectural guidance
• Contribute to the codebase through your own coding projects and conducting ardent code review