• Your ResponsibilitiesAI-enabled product capabilities. You'll help define what AI can meaningfully do for our customers and turn emerging capabilities into reliable, observable product experiences that work beyond the demo.
• The wider technical system. Together with our other Staff Engineers, you'll shape architectural direction and the properties that should hold across teams, while enabling individual teams to build and ship independently.
• Data foundations for AI-enabled workflows. You’ll help turn product and business data into meaningful signals, insights, and context that AI can use reliably in customer-facing workflows — from defining the right data models and semantics, and drawing a clear line between operational data and knowledge, to making that understanding available where it creates real product value.
• How we build with AI. You'll influence both how we develop and evaluate customer-facing AI capabilities and how AI changes software engineering itself — from tooling and workflows to standards and practices across the organisation.

How you'll work & influenceWe have clear engineering principles, but we expect our Staff Engineers to challenge and evolve them. We favour small, integrated changes, observable systems that recover quickly, explicit architectural boundaries, and engineering decisions that are encoded rather than repeatedly debated. Above all, engineers own customer problems — not tickets.

• You'll have meaningful autonomy from the start:Shape technical direction. You'll evolve shared architecture and engineering standards through RFCs and ADRs, not by waiting for top-down decisions.
• Own complex initiatives end to end. From discovery and technical design through implementation, monitoring, and continuous improvement.
• Influence where Engineering invests. You'll help identify the technical capabilities, architectural improvements, and engineering practices worth investing in.
• Raise the bar across teams. You'll shape architecture, developer experience, AI-enabled engineering practices, and codebase quality beyond your immediate team.
• Multiply other engineers. You'll mentor through collaboration, architectural guidance, code reviews, and knowledge sharing.