Staff Engineer, Secure Web Gateway Cloud Services at Netskope Cloud Support

Taipei, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Browser Extensions, Chrome Extension API, JavaScript, Asynchronous Programming, HTML, CSS, HTTP/S Stack, TLS/SSL, PAC Scripts, SAML, OAuth, Identity Provider Integration, Service Workers, Google Workspace, Networking Tools, Troubleshooting

Industry

Computer and Network Security

Description

About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope. About the role Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience. You will be the primary architect of the Netskope Chrome Extension. Your work sits at the intersection of high-performance networking and user psychology. You will build the engine that transparently steers enterprise traffic to the Netskope Security Cloud and the UI framework that "coaches" users in real-time when they encounter security policy violations. What you will be doing Maintain and optimize the extension’s core ability to ensure web traffic is steered to Netskope’s NewEdge infrastructure with zero latency impact. Integrate with Google Workspace Enterprise to allow IT admins to push configurations via Google Workspace Admin Console. Handle complex authentication flows, including SAML 2.0 forward proxying and mTLS, and ensure seamless in both standard HTTP/HTTPS and WebSocket connections. Troubleshooting "stuck" traffic issues, memory leaks in service workers, and conflicts with other browser-based networking tools (like VPNs or local proxies). Troubleshooting the bugs and issues raised by customers in a timely manner. Required skills and experience 3+ years of experience developing browser extensions, mastering the Chrome Extension API to build robust tools for Chromebooks and other Chromium environments. Familiarity with deploying and managing extensions at scale via Google Workspace. High proficiency in JavaScript and asynchronous programming. Deep experience navigating the constraints of MV3, specifically managing state within long-lived Service Workers. Experience in HTML/CSS programming. Strong understanding of the HTTP/S stack, TLS/SSL termination, and the ability to write/debug PAC scripts. Effective verbal and written communication. Education BSCS or equivalent required, MSCS or equivalent strongly preferred Nice to have Experience with SAML, OAuth, or other identity provider (IdP) integration within a browser context. Experience maintaining equivalent functionality in Edge, Firefox, or Safari. Knowledge of how Chrome handles certificate stores and root CAs. #LI-HC1 Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

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Responsibilities

You will be the primary architect of the Netskope Chrome Extension, ensuring web traffic is steered to Netskope’s NewEdge infrastructure. This includes maintaining the extension’s core functionality and troubleshooting various issues.