Staff Accommodation Caretaker
Our Mission
To offer a haven for personal renewal in the Scandinavian age-old tradition where body and mind find peace.
Vision
To be recognized as the best relaxation experience in Canada while providing a meaningful workplace that encourages a balanced lifestyle.

Fundamental Values

• Authenticity: we are welcoming and genuine. With the simplicity and quality of the experience we offer, we lead by staying true to the Scandinavian tradition through our locations, materials, and scents.
• Team Spirit: we communicate, display empathy and work in a family spirit. We approach change in a positive way, are always willing to help, and rally around common goals.
• Professionalism: we anticipate our guest needs and go above and beyond their expectations, we are experts, we perform at the highest level, we lead by example, are accountable and deliver great results.

Expectations

• To offer a warm, friendly and professional welcome to new occupants
• To create a comfortable and inclusive environment for occupants
• To ensure cleanliness and maintenance of all units

Salary: $24.72
Job Type: Part-Time (16 hours per week, 24 hours in busy periods)

The Staff Housing Caretaker is responsible for managing the day-to-day operations of the staff accommodation located on-site at Scandinave Spa Whistler as well as valley housing, located within Whistler. This role involves maintaining a clean, safe, and supportive environment and provide guidance and resources to occupants. The Caretaker will collaborate with HR, the Maintenance team, and contractors to ensure smooth operations and resolve issues promptly.

• Attend all Staff Accommodation Caretaker scheduled meetings, and training sessions, including but not limited to WCSS, First Aid and Leadership trainings.
• Support HR with communication related to staff accomodation and provide administrative assistance, including but not limited to incident reports, person-of-concern reports, maintenance work orders, and unit inspection reports.
• Conduct monthly inspections of all on-site and off-site units.
• Collaborate closely with the Maintenance team to coordinate necessary repairs and upgrades for staff accommodation units.
• Coordinate and manage contractor services related to staff accommodation.
• Schedule and perform check-in and check-out inspections for staff accommodation units.
• Schedule inspections of common areas indoors and outdoors to ensure they remain clean and clutter-free.
• During deep clean season (May and October), organize and coordinate the deep cleans of all units. Perform post-clean inspections and complete inventory checklists for each unit, noting furniture condition and reporting to HR if replacements are needed.
• Communicate scheduled working hours to all occupants to ensure occupants are aware when they can connect regarding staff accommodation inquiries or concerns.
• Maintain and update the assigned bulletin boards.
• Provide guidance to support wellness and navigating transitions. Respond to and provide assistance and resources during emergencies or employees experiencing concerns or challenges.
• Ensure strict confidentiality and discretion in handling all sensitive information at all times.
• Ensure all required documentation for staff accommodation is complete and properly filed in staff folders.
• Prepare and manage payroll information related to staff accommodation.
• Complete all other duties as required by HR and/or the General Manager.