Staff In-Market Engineer at ServiceNow

Minato, , Japan -

Full Time

Start Date

Immediate

Expiry Date

01 Mar, 26

Salary

0.0

Posted On

01 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AI Integration, Software Engineering, ServiceNow Platform, Japanese Business Environment, Cross Functional Stakeholder Management, Java, JavaScript, Technical Problem Solving, Collaboration, Prototyping, R&D Communication, Enterprise Software Culture, Code Review, Troubleshooting, Fluency in Japanese, Fluency in English

Industry

Software Development

Description

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role Collaborate with field facing pre-sales and post-sales team in Japan on making key accounts and projects successful in their adoption of the ServiceNow products and platform Collaborate with product management and engineering teams to ensure the specific needs of our Japanese market timely in the roadmaps and execution our platform and products Implement or prototype solutions to the technical challenges specific to the Japan region Accelerate the technical transfer of information between the R&D and the local team and partners ecosystems, in collaboration with training, field and partner organizations Qualifications To be successful in this role you have: Experience in leveraging or critical thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of experience in software engineering with a track record of delivering high-quality products or solutions Expertise in the ServiceNow platform, including but not limited to its AI capabilities A marked interest in and understanding of the Japanese business environment, enterprise software culture Outstanding ability to discover code and architecture rapidly, for sanity review and/or troubleshooting Excellent cross functional stakeholder management skill Proficiency in Java, JavaScript or languages similar to them Full professional fluency in Japanese and English to support cross-functional engineering collaboration with global stakeholders. FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Responsibilities

Collaborate with pre-sales and post-sales teams in Japan to ensure successful adoption of ServiceNow products. Implement solutions to technical challenges specific to the Japan region and facilitate communication between R&D and local teams.