Passionate team members, challenging projects and a great place to work! This is what you can expect if you join the Quisitive team. Founded in 2016, Quisitive is a global Microsoft services and solutions partner. We are a team of professionals with a strong reputation for successfully delivering award-winning Microsoft solutions, including being named Microsoft’s 2024 Analytics Partner of the Year. Our culture of continual learning and innovation ensures that we remain committed to Microsoft’s long-term strategy.
What do we attribute our award-winning success to? The people we hire, of course! Our team members join Quisitive for more than just a job. They come to Quisitive to contribute to something bigger than themselves – to be part of a high-performing culture, continue their infinite quest to learn, and deliver innovative and exciting solutions that impact both Quisitive’s and our customers’ future success. Our leaders continuously strive to provide the tools and resources that you need to do what you do best each and every day!
It is a very exciting time of growth for our Managed Services team, and we are currently hiring a Staff (People) Manager to join our consulting delivery organization.

WHAT ELSE WOULD SET ME APART?

• Experience in Managed Services and Service Operations
• Experience managing teams such as:
• 
  
  
  
• Development Teams working with Power Platform, M365 Collaboration and Security, AI, Azure Development.

• Delivery Teams working in Infrastructure, Endpoint Management, or other Microsoft operations technologies.
• Experience playing a leadership role in cross-functional/matrix team structure
• Experience as a people manager or resource manager for a Microsoft systems integrator
  We are looking for curious initiative takers to join our team, so if you are passionate about working with smart people that are committed to accomplishing great things, then apply today!
  Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.

WHAT WILL THIS ROLE ENTAIL?

This leadership role will work closely with the Delivery Services leadership team and report to the Director of Service Delivery. The role will be responsible for providing comprehensive human resource (HR) management support for a large team of up to 30 direct reports, including individual career planning, proactive team collaboration, fostering effective communication and a positive work environment. Working with Quisitive’s delivery leaders to assign and ensure successful delivery of assignments, manage workload, and ensure billable utilization targets are met for each team member will be an integral part of this role. Other responsibilities will include:

• Employee Relations: Serving as the primary point of contact for your direct reports within the practice, addressing and resolving any employee concerns or HR-related queries in a timely and professional manner.
• Performance Management: Conducting formal, regular one-on-one meetings with direct reports. Assisting in the execution and management of Quisitive’s established performance management processes for each team member, including goal setting, performance reviews, career planning and employee development plans that align to business and technical goals.
• Onboarding: Coordinating the onboarding of new hires or internal transfers to the team.
• Training and Professional Development: Working with Quisitive’s Training Coordinator, identify training needs and gaps, coordinate individual training plans to ensure team members are gaining professional development and progressing in their career paths.
• Employee Engagement: Developing, implementing and participating in initiatives to promote team engagement, satisfaction and retention (remote or in-person as appropriate).
• Reporting: Preparing and analyzing metrics and reports to support decision-making and to identify areas of excellence and improvement for individual team members and the team.

WHAT’S REQUIRED TO BE SUCCESSFUL IN THIS ROLE?

• Minimum of 2 years of experience in a people manager role, managing teams of 20+, preferably within a project management, resource coordination or similar environment for a technology services company.
• Strong knowledge of people leadership principles, policies, procedures and best practices
• A promoter of trust and teamwork; ability to delegate, motivate and influence
• Ability to handle employee sensitive and confidential information with discretion
• Ability to develop productive customer/team relationships, work across functional boundaries, take ownership of assignments and work independently (or in a team) to accomplish goals
• Ability to successfully handle multiple work streams and embrace change in a fast-paced and dynamic environment
• Ability to maintain composure and professionalism while managing to deadlines and shifting priorities
• Excellent interpersonal and verbal/written communication skills
• Strong problem solving, decision making, time management and organizational skills
• Innovative thinker with a desire and aptitude to always be learning and adapt to new business and/or functional concepts
• Proficiency in Microsoft Office Suite
• Bachelor’s degree in business administration, or related field