FAMILY DESCRIPTION

Applied R&D (AR) consists of target-oriented research either with the goal of solving a particular problem / answering a specific question or for multi-discipline design, development, and implementation of hardware, software, and systems including maintenance support. Supplies techno-economic consulting to clients. AR work is characterised by its detailed and complex nature in order to systematically combine existing knowledge and practices to further developing and incrementally improving products, operational processes, and customer-specific feature development.

SUBFAMILY DESCRIPTION

Digital Hardware (DHA) comprises the specification, design, and implementation of digital hardware (baseband hardware) while applying design targets such as low cost, high yield, and high reliability. Digital boards are high density boards with numerous components including high speed connections and high precision reference clocks. DHA requires analogue design knowhow and simulation capabilities.

• Works effectively in a mixed environment and uses best practices and knowledge of internal or external business issues to improve products or services.
• Has in-depth business knowledge and uses understanding of how relevant areas integrate to achieve objectives.
• Uses advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective.
• Shares initial ideas for professional direction of own organisational unit.
• Acts as a professional advisor and mentor for staff / workteam / taskforces.
• May lead projects with manageable risks and resource requirements or small teams, handles day-to-day staff management issues, including resource management and allocation of work.
• Analyses, designs, develops and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers’ requirements.
• Manages Subcontracting / Partnership Manager.
• Resolves customer trouble tickets. Diagnoses complex problems / issues (EG hardware, software, combination) and provides resolution or recommend corrective actions.
• Plans technical requirements from customers’ needs.
• Develops SW / HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering).
• Defines product hardware / software evolutions through the creation and release of hardware / software documentation, hardware / software change control management, supplier and customer notifications.
• Retains technical and design knowledge for assigned products and technologies and provides training to the lower support teams (Tier 2 and Tier 3).
• Applies and maintains quality standards. Participates in process and tools evolutions and improvements.
• Applies the SW Care process (especially emergency case handling) contributing when needed to the fastest problem restoration.

KNOWLEDGE & EXPERIENCE

Management experience / Achieved advanced skills and knowledge within a specific professional discipline involving the integration of theory and principles with organisational practices and precedents. Typically requires 4-6 years relevant experience and/or a graduate equivalent (or higher) degree.

Please refer the Job description for details