STAFF PLATFORM ENGINEER

• You are passionate about leveraging software engineering practices to address platform engineering challenges.
• We are an agile hub of fintech innovation and transformation.
• Together we can deliver tomorrow’s bank, today.
  CommBank is acknowledged as an industry leader in IT and operations with its cutting-edge platforms and processes, agile IT infrastructure, and innovation across everything from payments to internet banking and mobile apps. Our teams apply process excellence principles to ensure timely, error-free processing, which is a vital part of the value we offer our customers. Everyone places the customer at the heart of all we do, and our performance is measured against the Group’s external customer satisfaction metrics.

• Take ownership of technical issues relating to both infrastructure and application issues. Provide server-based support for applications running on Microsoft products (SQL Server, Windows 2008, IIS7.5) and Cloud providers (Azure and AWS).
• Develop and maintain automation scripts in languages such as Bash, PowerShell, Python to streamline repetitive tasks, improve system efficiency, and support incident response. Support the high availability and reliability across Windows systems by proactively identifying and resolving potential issues, optimising system performance, and executing failover and disaster recovery procedures.
• Troubleshoot network issues, configure TCP/IP settings, and ensure the security and compliance of Windows systems, proactively addressing vulnerabilities and security risks.
• The person will be exposed to a broad range of technologies and be expected to utilise their advance technical and business skills in this high-pressure environment.
• Extensive experience in configuring and managing advanced monitoring solutions with tools such as PagerDuty, Observe, Grafana, and Prometheus. Responsible for tracking system health, developing alert mechanisms, and maintaining comprehensive dashboards to facilitate both real-time and historical analysis across various environments.
• Maintain comprehensive documentation, establish best practices, and create guides for infrastructure management, troubleshooting, and automation.
• Partner with cross-functional teams to deliver resilient solutions, fostering a culture of reliability, security, and continuous learning