firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health.
firsthand’s team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI.
We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it’s a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun.
In this role you will help improve patient engagement and care quality through developing new features (Typescript, Python and SQL) for our cross functional care teams. As a member of our technology team, you will support our team of peers, social workers, and nurse practitioners to proactively plan appropriate care and focus on critical tasks rather than manual inefficient activities. You will be building impactful healthcare technology on a modern stack.

• A strong ability to dive into an existing codebase and make useful changes
• 8+ years of experience adding features to web apps, on both the frontend and backend
• 8+ years experience with Typescript, SQL, and Python
• A comfort with devops (we use Terraform - the work does not come up often but it sometimes does)