This is a remote-first role that can be held in Canada or the United States.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, electricians, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want.
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

A BIT MORE ABOUT US:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win

Reporting to the Director of Product Design, you will play a pivotal role in driving Jobber’s next phase of growth. In this role, you’ll act as a design leader who collaborates with product managers dedicated to accelerating customer acquisition, deepening product adoption, and strengthening customer retention and expansion through innovative, high-impact product experiences. Your work will directly improve the lives, businesses, and success of home service providers across North America.
As a Staff Product Designer at Jobber, you will work to turn conceptual ideas into meaningful user experiences. In this role you will be empowered to drive both UI & UX for key initiatives, collaborating closely with other designers on the Growth team as well as Content Design and Design Systems members to achieve success. You’ll play a leadership role in shaping the vision and north star for Growth while ensuring a high bar for new customer success through UX. You will uncover user and business problems and turn them into polished interfaces and amazing experiences through customer research and validation.