COMPANY DESCRIPTION

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.
Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.
With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

JOB DESCRIPTION

The Consumer team at Checkout.com is responsible for large parts of the Connect (helping customers seamlessly connect to our Global Payments Network) portfolio of products driving delightful and high performing payment experiences.
Flow and Remember Me are our flagship products in the Connect suite, offering a pre-built, customizable payment user interface that merchants can embed directly into their checkout experience across both web and mobile native applications. With 25+ payment methods dynamically presented and its range of optimizations and saved cards across merchants, Flow reduces time to market, accelerates global expansion and delivers best-in-class conversion and payment performance for our customers, all while simplifying compliance and security.
As a Product Manager focused on Payment Experiences, you will play a critical role in driving merchant and user acquisition, working core user journey on the front end and end to end flows across our internal systems and working with key cross-functional stakeholders including risk, fraud, operations and more.
Hybrid Working Model: All of our offices globally are onsite 3 times per week (Tuesday, Wednesday, and Thursday). We’ve worked towards enabling teams to work collaboratively in the same space, while also being able to partner with colleagues globally. During your days at the office, we offer amazing snacks, breakfast, and lunch options in all of our locations.

• Product Strategy and Roadmap: Develop and execute the product strategy for the domain. Define the product roadmap, prioritising features based on market analysis, customer feedback, and business objectives.
• Regulatory and Compliance: Work closely with legal and compliance teams to ensure the product meets all regulatory requirements set by the FCA (Financial Conduct Authority) and other relevant bodies for e-money issuance in the UK. This includes understanding and implementing directives like PSD2 and ensuring KYC/AML compliance.
• User Experience (UX) and Product Design: Define the end-to-end user journey. Work with UX/UI designers to create an intuitive and seamless experience for users.
• Go-to-Market (GTM) Strategy: Develop and execute the GTM plan. Work with marketing, sales, and support teams to ensure a successful launch and adoption among our existing merchant base and new customers.
• Performance Monitoring and Optimisation: Define key performance indicators (KPIs) for the product. Monitor product performance post-launch, using data analytics to identify areas for improvement and iteration.
• Gain a deep understanding of Checkout.com’s customers, be them end-customers or developers, and businesses themselves.
• Build strong relationships across your network, particularly with engineering. You foster a team culture that upholds Checkout.com’s operating principles.