Staff Production Service Engineer

at  Servicenow

Dublin, County Dublin, Ireland -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate09 Feb, 2025Not Specified10 Nov, 20245 year(s) or aboveGood communication skillsNoNo
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Description:

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description

Responsibilities:

WHAT YOU GET TO DO IN THIS ROLE:

  • Provide relief and sustainable resolution to issues within our infrastructure.
  • Use your experience in software development, systems engineering, and networking to proactively prevent repeatable issues.
  • Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.
  • Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions.
  • Drive monitoring and automation initiatives
    Qualifications

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

  • Deep knowledge of Linux systems
  • 5+ Years’ experience with DevOps automation, CI/CD pipeline and agile methodologies
  • 5+ Years’ experience with Cloud technologies, preferably Azure
  • Expertise in Observability and Monitoring of applications, services, and networks at scale
  • 10+ years Coding in various languages; we normally prefer Python, JavaScript, and Ruby
  • MySQL database administration, troubleshooting, and performance tuning
  • Networking skills, IP addressing and routing.
  • Team-first attitude and an uncompromising attention to detail.
  • Good collaboration and communication skills
  • Ability to work in shifts that cover one weekend day.
  • Experience developing on the ServiceNow Platform is a bonus
    JV20
    JV20
    Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
    Additional Information


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Information Technology/IT

IT Software - Application Programming / Maintenance

Software Engineering

Graduate

Proficient

1

Dublin, County Dublin, Ireland