WHO WE ARE…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

QUALIFICATIONS & EXPERIENCE…

• Strong operational experience in D2C commerce, streaming services, or similar industries.
• Experience with enterprise-level content management systems (CMS) and commerce platforms.
• Experience working with digital platforms, subscription-based services, and in-app purchase configurations for all major 3rd party platforms.
• Strong program management skills with a proven ability to drive multiple high-impact projects.
• Ability to solve ambiguous problems, make well-judged decisions, and manage competing priorities.
• Strong problem-solving skills, with a proactive approach to identifying and mitigating risks.
• Excellent negotiation, influencing, and stakeholder management skills.
• Customer-centric mindset, ensuring high-quality execution of commerce operations workstreams.
  Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.

YOUR NEW ROLE…

As a Staff Program Manager, you will drive multiple high-impact projects and processes across the company’s global direct-to-consumer (D2C) commerce flows on Max and discovery+. You will work cross-functionally with Product, Engineering, Design, Client, Marketing, Growth, and Legal teams to ensure smooth execution of pricing and content packaging changes while balancing financial and customer experience considerations. You will be responsible for managing dependencies, resolving ambiguous problems, and acting as a key representative within the EMEA and APAC markets.
The Commerce Operations team operates globally within D2C Product Operations, ensuring customers receive accurate pricing and content offerings on WBD’s D2C platforms.