Staff Program Manager at Onto Innovation

, , United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Process Control, 3D Metrology, Defect Inspection, Factory Analytics, Design for Serviceability, Cross Functional Collaboration, Technical Support, Continuous Improvement, Troubleshooting, Analytical Skills, Presentation Skills, Communication Skills, Interpersonal Skills, Project Management, Product Life Cycle, New Product Introduction

Industry

Semiconductor Manufacturing

Description

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient. Job Summary & Responsibilities The NPI Project Manager is a key member Product Life Cycle (PLC) team. The successful candidate will deliver product service as a key value differentiator by driving Design for Serviceability (DFS) during new product development. They will have an impact on overall customer satisfaction and service gross margins. They will have a deep understanding of the Semiconductor family of products, tools, and platforms. They will clearly articulate requirements and define product support plans. The ideal candidate is a highly motivated and creative individual who is ready to contribute to Onto Innovation’s success. Own and be principal driver for DFS with attention to overall product reliability and cost of service. Own identifying Voice of Business, gathering requirements from various service teams to drive design improvements for serviceability, both hardware and software Own working with and driving cross functional PLC members from Engineering (HW & SW), Manufacturing, Technical Product Support (TPS) during product design and development. Own defining and delivering Field Replaceable Units, tooling (HW & SW) diagnostics, and product technical certification, inclusive of training TPS and Field Service engineers. This will include reviewing Engineering documentation and drafting service operating procedures and checklists. Work on Continuous Improvement Projects to address product reliability issues, optimize Install & Warranty costs and overall product Cost of Service. This will include ownership of Out of Box Quality process, Change Control Board process. Travel to support field activities like New Product install/support and lend support to TPS and Ramp teams as required. This will require learning and developing hands-on technical expertise with travel up to 25% of the time. Work on any other tasks, duties or projects as assigned by management. Qualifications Ability to work with variety of technologies, including optics, robots, electronics, and software. Demonstrated resourcefulness, initiative, and analytical abilities. Robust System level troubleshooting experience with demonstrated problem solving ability Ability to manage multiple competing priorities and possess a high level of discipline while displaying a high degree of flexibility and professionalism. Strong analytic and data analysis skills Strong presentation skills and ability to provide update to senior leadership Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts and in different situations Build relationships with engineering, field support and other members to successfully deploy and introduce new products to market as well as successfully resolve issues Possess good interpersonal skills and willing to work in a team environment BS required in Physics, Electronics or Mechanical Engineering with eight years of experience or equivalent military experience in a technical field MS in one of the above fields preferred Minimum experience of 6 years in New Product Introduction through Product Life Cycle Onto Innovation Inc. offers competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Purchase Program (ESPP) along with health & wellness initiatives. We provide a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions. Onto Innovation Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. For positions requiring access to technical data, Onto Innovation Inc., Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process. Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain help our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient. Headquartered in Wilmington, Massachusetts, Onto Innovation supports customers with a worldwide sales and service organization. Additional information can be found at http://www.ontoinnovation.com.

Responsibilities

The Staff Program Manager will drive Design for Serviceability during new product development, impacting customer satisfaction and service gross margins. They will collaborate with cross-functional teams to define product support plans and deliver Field Replaceable Units and diagnostics.