ÜBER DOCTOLIB

Gemeinsam gestalten wir die Gesundheitsversorgung der Zukunft.
Mehr als 2.900 Mitarbeiter in Frankreich, Deutschland, Italien und den Niederlanden helfen dabei, den Arbeitsalltag von Gesundheitsteams mit einer neuen Generation von Technologien und Dienstleistungen zu verbessern.
Gleichzeitig unterstützt Doctolib über 80 Millionen Patientinnen und Patienten dabei, ihre Gesundheit effektiv zu managen und schnellen und einfachen Zugang zu optimaler Gesundheitsversorgung zu erhalten.

WHAT WE DO

Join Doctolib’s mission to transform healthcare by leading quality assurance initiatives across multiple teams. Our tech team collaborates in an agile environment to build products that enhance the healthcare experience for professionals and patients alike.
As a Lead QA Analyst, you will be part of an international team focused on improving the performance, features, and design of an exciting product for healthcare professionals. You will join our Clinical domain, working on features that are used throughout the day by healthcare practitioners in France today and Germany tomorrow to prescribe medications and therapies, write sick leaves and referral letters and many other treatment plan documents. Thanks to this, we help healthcare professionals save time, be more productive, and feel in control of their workload and activities by automating tasks as much as possible while providing clear and accessible information regarding their patients.
In our domain, you will play a pivotal role in defining and shaping our entire QA strategy, collaborating with up to 5 different product teams to deliver the best European clinical software for healthcare practitioners.

As a Staff Quality Assurance Analyst, you will:

• Strategize QA across teams: supporting and guiding up to five product teams, ensuring consistent QA practices and standards are upheld.
• Develop advanced test strategies: architecting and implementing advanced testing methodologies, including automation frameworks and performance testing strategies.
• Lead cross-team QA initiatives: driving QA guild meetings and fostering collaboration between teams to share best practices.
• Be responsible for bugs and metrics: syncing with support teams, accelerating cycle time and working on metrics such as injection rate, hotspots, recurring patterns.
• Drive quality metrics analysis: providing in-depth analysis of metrics, identifying trends and areas for improvement across multiple teams.
• Champion regulatory compliance: leading efforts to ensure all teams meet regulatory and compliance requirements.
• Mentor senior QAAs and team members: offering expertise and guidance to develop the skills of QA professionals across the organization.
• Orchestrate cross-team QA initiatives: facilitating events such as guild meetings, strategy alignment workshops, and quality improvement sessions, driving consensus and organizational impact.