ABOUT PREPARED

Emergency centers, vital to our society, are often constrained by technology that dates back to the landline era. This presents a stark contrast to our current smartphone-centric, socially connected world. At Prepared, we bridge this gap with cutting-edge technology that harnesses the power of Artificial Intelligence to revolutionize how emergency calls are handled. Our innovative technology is providing a suite of tools that significantly boost the capabilities of 911 dispatch centers and first responders. With our solutions implemented in over 800 cities across 48 states, we’re positively impacting the lives of approximately 75 million people.
Backed by $27 million in Series B funding led by Andreessen Horowitz, we’re scaling rapidly to become a core component of emergency calls nationwide, driving the future of emergency response toward a safer, more agile system.
Joining the Prepared team means more than just a new role. It’s a chance to be at the forefront of impactful tech that significantly improves public safety and touches lives across the globe. At Prepared, you’re not just part of a team; you’re a key player in a larger mission to foster a safer, more interconnected world.

POSITION OVERVIEW

We are looking for an experienced platform engineer to join our platform engineering team. As a platform engineer, you’ll play a core role in continuing to define our infrastructure and overall developer platform, as well as contributing to core applications in collaboration with the broader software team. This is an opportunity to join a small, growing engineering org and make a large impact while operating with a high degree of autonomy and ownership.
You will be responsible for designing, building, and maintaining the software and infrastructure that keep our software and the team that builds it running smoothly from development through to production. This role requires a blend of strategic vision and hands-on technical skills.
As an early member of the team, you will also play a key role in shaping the foundation of Prepared’s engineering culture.

• Design, build, and maintain scalable, reliable, and secure infrastructure to support Prepared’s platform.
• Architect, implement, and iterate on core systems like authentication, authorization, feature flags, and asynchronous messaging.
• Develop and implement best practices for software development, deployment, and monitoring.
• Automate repetitive tasks to enhance the efficiency and reliability of the engineering team.
• Help the team implement and define SLOs and report on customer SLAs.
• Participate in architectural discussions and contribute to the long-term strategy of the platform.
• Mentor junior engineers and help shape the engineering culture within the team.