Patton State Hospital, Human Resources Department is accepting applications for at least one (1) Permanent, Full-time appointment to the Staff Services Analyst (SSA) classification in the Health Information Management Department (HIMD). This position is under the direction of the HIMD Director.

Staff Services Analyst responsibilities shall include, but are not limited to:

• Oversees, coordinates, reviews, analyzes, and determines the appropriate response to requests for Protected Health Information (PHI), including requests from former patients, family members, representatives, and outside agencies.
• Ensures all ROI requests are completed and meet quality standards. Reviews and facilitates the final phase of all release of information requests, court orders, subpoenas for final completion and approval.
• Analyzes and ensures that authorizations are valid and that services/procedures performed when responding to PHI requests conform to applicable statues, laws, regulations, standards, and policies of the hospital. Prior to processing, assures that the core elements of a valid authorization to release health information are clearly met. When not met, communicates needs to the requestor.
• Prioritizes, tracks, logs and processes release of information requests and delegates requests to ROI staff for processing. Tracks and logs incoming requests/authorizations for release of PHI. Determines urgency of incoming requests (e.g., information needed for continuing care) and verifies information needs.
• Coordinates, reviews, analyzes, and determines the appropriate legal response to subpoenas, court orders, and requests with authorizations that call for the release of PHI.
• Assures responses conform to applicable statues, laws, and regulations and policies of the facility. Prepares tracking documents, affidavits, and declarations. Assures requests from attorneys and/or their representative(s) are processed in a timely manner, and assure records are available for inspection for copying.
• Maintains Accounting of Disclosure Log. Logs and tracks disclosure of patient information as required by federal law.
• Analyzes and ensures that subpoenas and court orders are valid and that services/procedures performed when responding to PHI requests conform to applicable statutes, laws, regulations, standards, and policies of the hospital. If requests are not valid, advises requestor how to proceed further.
• Prioritizes, tracks, logs, and processes subpoenas, court orders, and requests with authorizations. Makes timely contact with the party issuing the subpoena or court order to acknowledge receipt and advise DSH-Patton’s response. Tracks and logs incoming requests/authorizations for release of PHI in Accounting of Disclosures Log.
• Performs the duties of the Health Record Coordinator for the hospital and assists the HIMD Director in developing, implementing, maintaining, and monitoring the medical record filing format guidelines.
• Reviews, analyzes, and updates the Designated Record Set as necessary. Maintains an up-to-date order of filing and thinning guidelines of the health record. Updates guidelines as forms are introduced into or deleted from the health record. Ensures documents/forms in the health records are appropriate and follow hospital policy/procedure.
• Contributes to the hospital’s operational needs by gathering, tabulating, and analyzing data. Provides needed information by preparing written reports and/or graphic charts. Presents ideas and information effectively both orally and in writing.
• Performs analytical studies and identifies trends to ensure that the organization, procedures, and methods by which DSH-Patton manages, maintains, and releases PHI and health records meet all Federal, State, and regulatory agency requirements.
• Prepares and presents executive presentations and prepares and generates written reports and/or graphic charts any other departmental analysis and reporting measures required to successfully meet and maintain compliance with reporting agencies.

You will find additional information about the job in the Duty Statement.
Working Conditions
Patton is a forensic psychiatric hospital and was established in 1890 and opened in 1893. DSH-Patton provides treatment to forensically and civilly committed patients within a secure treatment area. The hospital does not accept voluntary admissions.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

STAFF SERVICES ANALYST

$3,861.00 - $4,839.00 A
$4,181.00 - $5,233.00 B
$5,014.00 - $6,276.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

of Positions:

1
Work Location:
San Bernardino County
Telework:
In Office
Job Type:
Permanent, Full Time
Facility:
Department of State Hospitals - Patton
Department Information
DSH – Patton
3102 E. Highland Avenue
Patton, CA 92369
http://www.dsh.ca.gov
Department Website: https://www.dsh.ca.gov

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.

Applicants that meet the recruitment criteria should submit an application to Human Resources- Employment Unit no later than Saturday, September 27, 2025.
Unless there is a specific request to be notified via USPS mail, our main contact will be via email. Email correspondence regarding this job posting will primarily come from PattonHREmploymentUnit@dsh.ca.gov. It is the applicant’s responsibility to check their email inbox, including junk/spam emails for any correspondence regarding their application status. In addition, applicants are encouraged to keep their CalCareers profile updated with a current telephone number, mailing address, and email.
For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Examination/ Employment Application (STD. 678) including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYY). Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.
A completed STD. 678 and any other relevant documents (e.g., unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers account. Please reference Job Control #492087 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth) from your documents prior to submission.
Complete Application Packages (including your STD. 678 and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers account at www.CalCareers.ca.gov. Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application. Applicants will be disqualified from the interview process if the STD Form 678 is incomplete. That includes job titles, job duties, work address, time worked at that position, supervisor name, and supervisor phone number
*Click on the link to complete the Department of State Hospitals Recruitment Survey: DSH Recruitment Survey
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/27/2025

ALL APPLICANTS MAY BE PRE-SCREENED FOR BREADTH AND DEPTH OF EXPERIENCE. ONLY THE MOST QUALIFIED APPLICANTS MAY BE INTERVIEWED BASED ON SCREENING CRITERIA. FOR THIS REASON, IT IS ESPECIALLY IMPORTANT THAT APPLICANTS TAKE SPECIAL CARE IN THOROUGHLY AND ACCURATELY COMPLETING THE APPLICATION.

Benefits
Please review the Benefits Summary that may also be found on the California Department of Human Resources (CalHR) website. You will find information on the benefits afforded by membership in the Public Employees’ Retirement System (CalPERS), benefits and protections provided to public employees by the State Civil Service Act, and salary ranges and a summary of the Staff Services Analyst classification.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dsh.ca.gov

• Oversees, coordinates, reviews, analyzes, and determines the appropriate response to requests for Protected Health Information (PHI), including requests from former patients, family members, representatives, and outside agencies.
• Ensures all ROI requests are completed and meet quality standards. Reviews and facilitates the final phase of all release of information requests, court orders, subpoenas for final completion and approval.
• Analyzes and ensures that authorizations are valid and that services/procedures performed when responding to PHI requests conform to applicable statues, laws, regulations, standards, and policies of the hospital. Prior to processing, assures that the core elements of a valid authorization to release health information are clearly met. When not met, communicates needs to the requestor.
• Prioritizes, tracks, logs and processes release of information requests and delegates requests to ROI staff for processing. Tracks and logs incoming requests/authorizations for release of PHI. Determines urgency of incoming requests (e.g., information needed for continuing care) and verifies information needs.
• Coordinates, reviews, analyzes, and determines the appropriate legal response to subpoenas, court orders, and requests with authorizations that call for the release of PHI.
• Assures responses conform to applicable statues, laws, and regulations and policies of the facility. Prepares tracking documents, affidavits, and declarations. Assures requests from attorneys and/or their representative(s) are processed in a timely manner, and assure records are available for inspection for copying.
• Maintains Accounting of Disclosure Log. Logs and tracks disclosure of patient information as required by federal law.
• Analyzes and ensures that subpoenas and court orders are valid and that services/procedures performed when responding to PHI requests conform to applicable statutes, laws, regulations, standards, and policies of the hospital. If requests are not valid, advises requestor how to proceed further.
• Prioritizes, tracks, logs, and processes subpoenas, court orders, and requests with authorizations. Makes timely contact with the party issuing the subpoena or court order to acknowledge receipt and advise DSH-Patton’s response. Tracks and logs incoming requests/authorizations for release of PHI in Accounting of Disclosures Log.
• Performs the duties of the Health Record Coordinator for the hospital and assists the HIMD Director in developing, implementing, maintaining, and monitoring the medical record filing format guidelines.
• Reviews, analyzes, and updates the Designated Record Set as necessary. Maintains an up-to-date order of filing and thinning guidelines of the health record. Updates guidelines as forms are introduced into or deleted from the health record. Ensures documents/forms in the health records are appropriate and follow hospital policy/procedure.
• Contributes to the hospital’s operational needs by gathering, tabulating, and analyzing data. Provides needed information by preparing written reports and/or graphic charts. Presents ideas and information effectively both orally and in writing.
• Performs analytical studies and identifies trends to ensure that the organization, procedures, and methods by which DSH-Patton manages, maintains, and releases PHI and health records meet all Federal, State, and regulatory agency requirements.
• Prepares and presents executive presentations and prepares and generates written reports and/or graphic charts any other departmental analysis and reporting measures required to successfully meet and maintain compliance with reporting agencies