Under the general direction of the Staff Services Manager (SSM) II in the Bureau of Firearms (BOF), Quality Support Program, the SSM I is responsible for overseeing the Quality Assurance (QA) and Record Review (RR) Teams. The SSM I is responsible for the following:

• Planning, organizing, and directing workload of staff conducting quality control reviews of background eligibility checks made by Crime Analysts on the Eligibility Clearance Unit and the Armed and Prohibited Persons Unit to ensure determinations are accurate, which will prevent delivery of firearms to prohibited persons.
• Analyzing information technology needs and database interfaces as appropriate to determine if updates/enhancements of the Bureau of Firearms (BOF) process are necessary; making recommendations for programming enhancements to update existing firearms systems/databases; reviewing legislation for impact to the Bureau, and drafting legislative proposals and Budget Change Proposals (BCPs) as needed to support Bureau operations and processing needs. This requires a high level of technical expertise necessary to assess and evaluate highly complex technical issues and needed system enhancements. The incumbent must work well with the Application Development Bureau (ADB) information technology staff and/or consultants. This position also requires development of project time lines, workload projections, business rules, technical specifications, and data processing requirements.
• Researching and providing information to the Bureau’s Deputy District Attorney (DAG) or Executive Management regarding firearm denial appeals.
• Training, mentoring, monitoring, and evaluating staff and responding to issues requiring progressive discipline and administering Department policy as it relates to Family Medical Leave Act, Injury Illness Prevention, Workplace Harassment/Discrimination and Non-Retaliation.

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You will find additional information about the job in the Duty Statement.
Working Conditions
DOJ has temporarily adopted telework for employees who can effectively perform their essential work functions remotely. After an initial training period, this position will allow for some telework opportunities. All telework schedules are based on current conditions and will be re-evaluated as conditions change.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

• Planning, organizing, and directing workload of staff conducting quality control reviews of background eligibility checks made by Crime Analysts on the Eligibility Clearance Unit and the Armed and Prohibited Persons Unit to ensure determinations are accurate, which will prevent delivery of firearms to prohibited persons.
• Analyzing information technology needs and database interfaces as appropriate to determine if updates/enhancements of the Bureau of Firearms (BOF) process are necessary; making recommendations for programming enhancements to update existing firearms systems/databases; reviewing legislation for impact to the Bureau, and drafting legislative proposals and Budget Change Proposals (BCPs) as needed to support Bureau operations and processing needs. This requires a high level of technical expertise necessary to assess and evaluate highly complex technical issues and needed system enhancements. The incumbent must work well with the Application Development Bureau (ADB) information technology staff and/or consultants. This position also requires development of project time lines, workload projections, business rules, technical specifications, and data processing requirements.
• Researching and providing information to the Bureau’s Deputy District Attorney (DAG) or Executive Management regarding firearm denial appeals.
• Training, mentoring, monitoring, and evaluating staff and responding to issues requiring progressive discipline and administering Department policy as it relates to Family Medical Leave Act, Injury Illness Prevention, Workplace Harassment/Discrimination and Non-Retaliation