Staff Software Engineer, Backend (AI)

at  GlossGenius

ABOUT GLOSSGENIUS

GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more.
Over 75,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.

ABOUT THE ROLE

As a Staff Software Engineer at GlossGenius, you are focused on some of GlossGenius’s most complex and highest-impact opportunities. You will typically be the technical lead for a team or a large technical domain, work closely with cross-functional teams on team roadmap planning and OKRs, and influence critical technical decisions. As a technical leader, your impact scales beyond your direct team and extends to the broader engineering organization. You hold a high bar, inspire, and level up the engineers around you, and you’re able to both zoom out and think about high-level architecture and business problems but are still able to roll up your sleeves and write code when needed.
GlossGenius has grown significantly, supporting tens of thousands of customers and seeing billions of transaction volumes on our platforms. As our customers continue to grow their businesses, we want to enable them to be more successful.
This role is a remote position and can be based anywhere in Canada.

WHAT YOU’LL DO

• Provide technical leadership to a distributed engineering team to design new and enhance existing GlossGenius product offerings
• Advise the GlossGenius leadership team on key technology and product roadmap considerations
• Own problems from end to end, managing complexity, and engaging directly with stakeholders to think through everything from business impact to reliability and operability, to security; always approaching situations with a bias to action
• Work with Product Managers to prioritize roadmap initiatives and be involved in the product ideation process
• Continually drive our engineering standards (code reuse, documentation, testing, etc.) and levels of service forward
• Take high-level business requirements and develop the technical details behind them. Collaborate with Product Managers to write epics and projects and ensure they’re appropriately broken down and prioritized, well understood by the team, and sized correctly for continuous deployment
• Architect tools, services, and systems using well-accepted design patterns to allow for iterative, autonomous development and future scaling
• Uphold GlossGenius’s high standards for engineering and product quality and mentor newer team members to do the same
• Technical mentor to the growing engineering team