ABOUT AGODA

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Our Purpose - Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

PROJECT DESCRIPTION:

This project is centered on building advanced customer-facing AI-powered bots that elevate user experiences across multiple platforms. These bots are designed to simplify the pre-booking journey by providing quick, accurate responses to customer inquiries. By combining cutting-edge technology with a deep understanding of user behavior, the team ensures the bots are intuitive, efficient, and aligned with business goals.

Please refer the Job description for details