Staff Software Engineer - Observability Knowledge Graph Backend | Canada | at Grafana Labs

, , United States -

Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

7533302.0

Posted On

05 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Java, Microservices, Kubernetes, SaaS, Distributed Systems, Observability, Cloud, Root Cause Insights, Mentoring, Collaboration, System Design, Performance, Reliability, Customer Focus, Innovation, Blogging, Tech Talks

Industry

Software Development

Description

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a full-time remote position, and we're seeking candidates in India. What do we do? Asserts.ai team joined Grafana Labs as part of an acquisition and is now growing inside the larger Observability group. The backend team is responsible for building and operating a set of low-latency microservices built in Java and databases like Graph DB. The services provide automated Root Cause Insights by actively querying the Grafana Cloud Metrics, Traces, and Logs databases and integrating with the Grafana platform components like Dashboarding and Alerting. The Asserts services are multi-tenant, highly available and process and store data in Graph and Time Series DB. We will soon be rolling it out to thousands of self-service customers, and it's critical that as we grow, we improve our performance, increase our reliability, and do it all more efficiently. We're looking for a senior or staff level engineer with a strong distributed systems background to both build and lead the Asserts backend initiatives. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. What will you be doing? Drive technical and business strategy in the Observability department. Influence the product roadmap. Drive innovations from ideation to customer adoption. Drive system design. Create design documents, collaborate within and across teams. Work with your team to deliver new features, then use the results to iterate and improve. Build and operate critical systems. Own their reliability, performance, and availability. Participate in on-call rotations. Mentor and support other team members. Strive to become a subject matter expert for observability products and systems. Gain a deeper understanding of our cloud product, our customers and get to know the codebase of a large distributed system. What are we looking for in you? You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have experience delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way. You have experience in building and deploying SaaS software on any one of the cloud providers like AWS, GCP or Azure. You have strong experience in Java programming and have built and deployed Java based microservices. You have experience with Kubernetes. You have been responsible for operating production services and organizing/participating in on-call rotations. You actively mentor other team members, identifying areas for focus and improvement. You like to share your knowledge by creating blog posts, giving tech talks at meetups and conferences. You’re curious and enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work. Nice to haves: Been a power user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects) Benefits: Generous vacation policy of 30 days per annum with national holidays in your country of residence on top Grafana operates in 32+ countries. We try to operate as one team and focus on global benefits which our whole team can enjoy. Inevitably there are some regional variations and we discuss the benefits offered in your country of residence through our interview process. In India, the base compensation range for this role is INR 6,026,461 - INR 7,533,302. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Responsibilities

Drive technical and business strategy in the Observability department and influence the product roadmap. Build and operate critical systems while ensuring their reliability, performance, and availability.